Operation Management Masterclass

This intensive Operation Management Masterclass workshop which will be held in Malaysia and Dubai covers the overview of product and service requirements into facilities, procedures, and operating organizations.

Business Communication Skills

The challenge of business communication is the perennial obstacle for all professionals pursuing excellence. The ability to speak, write and present with confidence and clarity in the workplace is absolutely essential for anyone who seeks an upward career regardless of industry. The subtle nuances of business communication are often neglected by many who favor profit-driven “hard sell” tactics. As a result, important things like applying the appropriate language to the appropriate context, emphatically listening to the other party or even punctuating the right content for one’s emails and reports, can be overlooked. Make no mistake, forgetting the basics is the fastest way to get written off as slacker. From tonality, structure, content and body language, this program offers a crash course on the fundamental principles that need to be utilized in order to improve one’s communication skills (spoken and written) in the workplace and make for a more effective and confident professional.

Secretary Conference 2019

Every year on Administrative Professional Conference is held to meet the demand forAdminstrative Professionals, Personnals Assistants (PA) and Administrators who often manage the lives top notch leaders.

Project Management and Implementation;Going Practical and Beyond PMI Best Practices

The Project Management and implementation Power Crash Course Program is the perfect career enhancer including a certificate of competency in the shortest possible time with the latest knowledge and the most effective training methods.

Press Release Writing in the Digital Age; Write with Impact, Influence and Inspiration

This Press Release hands-on course gives delegates an opportunity to hone their writing skills, whether writing news releases, feature articles, corporate communications or blog posts. Importantly, it also guides you on how to make the most of digital communications, such as social media and search engine optimization to make sure your message is read and shared by the right people.

Oral English and Better Grammar for Business

This intensive course is for very busy working adults who need to enhance their credibility in their written work, be it a business proposal or business emails. Learn what it takes to produce fluent and error-free written work.

Train the Trainer Certification

This highly-charged, energetic and interactive workshop is designed for trainers & individuals to operate independently and inter-dependently to conduct learning that enables people to grow and develop.

Power Packed Sales Presentation

If your business depends on selling products or services to other firms, then you and your staff need to make not only great but winning sales presentations. This 2 day Sales Presentation Skills intensive course helps your sales team hone their skill

Leadership Skills for Managers~ 7 Key Tools for Leaders

This is not a management course. It is distinctly a leadership training program. We believe that leadership is the capacity to influence others to act. Leadership is an

Persuasive Talk- Advanced NLP Persuasion Techniques through Presentation

When you are presenting to clients, colleagues, suppliers and stakeholders - are you just delivering information? Steve Jobs definitely gave you a great example of how to turn your products to a story. You too can have that ability.

Interview Skills- Competency and Behaviorial Based

This Interview skills workshop provides a structured, replicable approach to interviewing by developing the skills your people need to interview confidently.

Influencing and Persuading Skills

Come and Discover how NLP (Neuro-Linguistic Programming) can transform your way through communication! Practice the secrets used by star communicators and lay the foundations of strong communication.

FMEA- Failure Mode Effects Analysis

Failure Mode Effects Analysis training (FMEA) is a valuable tool for preventing failure in both product and process design. FMEA is not a form to be completed alone by the responsible engineer after the design has been completed.

HIRARC;Hazard Identification, Risk Assessment and Risk Control

This hiradc course provide delegates with an introduction to the practical approaches to identifying the occupational health and safety (OHS) hazard of your company.

Negotiate To Win; Secrets to Improve Your Negotiation Effectiveness

Negotiation plays a great role in every aspect of business. this Negotiate to Win workshop takes you through the negotiation process systematically,while honing your interpersonal skills and sharpening your communication skills.

Positive Mental Attitude

This course will focus on developing Executives to become self-directed performers with the right attitude for learning and ultimately deliver high quality work that will make a bottom-line difference in your organization.

Excellent Customer Service & Response to Complaints

This is a powerful life-changing training on Excellent Customer Service and Handling complaints. This is workshop which approach is highly practical and aim to craft and instill behavioural skills for Service professionals so that they confidently se

Finance for Non-Finance Managers (2days)

Learn Finance for Non Finance Training course in dubai to enhance your confidence in understanding figures at work so that you can make better decisions like an accountant and able to hold a logical and informed meeting with the bunch of Finance guys

Filing and Records Management

Come and attend this powerful Effective Filing and Records Management training workshop in Kuala Lumpur, Malaysia. This is also part of the Clerical Development program Best in Malaysia documents

MS Project 2013 - Level 1

This MS Project workshop introduces the new user to Microsoft Projectand you will learn how create and modify a project plan. The plans need to be updated and modified regularly to keep the project moving on track. Familiarise yourself with the bas

Copywriting Skills Intensive

This 2-day workshop provides copywriters with the opportunity to dissect and analyse great copy, understand the thinking that led to it, and how to develop their own ability to write like a God.

Cross Cultural Communication

Doing business in Asia learn cross cultural business program |Are you comfortable working and communicating within a culturally diverse environment? How comfortable are you to speak up during meetings with foreign customers?

Email and Report Writing Skills

This Email and Report Writing course is designed to boost administrative professionals develop top-notch writing skills to increase their efficiency

Production Resource Planning, Scheduling and Activity Control

Integrate production management methods into your operation and keep productivity up. Even if the economy is down.

Proposal Writing Skills - Business and Technical

Proposal writing training course is designed to teach you how to write a winning proposal. Winning proposals are persuasive and interesting but easy to read. They demonstrate clear objectives, specific time frames, reasonable budget requests and doable deliverables.

Employment Law - Understanding Grievance Handling, Disciplinary & Termination Procedures

The main purpose of this Effective Termination of Employment, Handling Misconduct and Conducting Domestic Enquiry program is to allow the Human resource management to familiarize themselves with the implication of the Labour laws.

Strategic Contract Negotiation and Deal Making

Strategic Contract Negotiation and Deal Making training in Dubai is a most practical training programme in negotiation. Previous participants of this programme are from purchasing negotiators to PSC negotiators, from contract negotiators to trouble shooters.

Telephone Techniques and Handling Difficult Callers

Dealing with customers and handling their complaints on the telephone is stressful and risky business! In this course, we will share with you on how to meet those challenges.

Secretarial and Administrative Skills

This Secretarial and Administrative Skills workshop is designed to enhance and improve the secretarial, administrative and people skills of secretaries. The administrative secretary must regularly exercise independent judgment and action.

Personal Financial Planning

Explore the basic personal financial planning concepts. Learn how to define and reach your financial goals. Apply the framework of personal financial planning to monitor your own finances, with special emphasis on essential lifestyle topics.

Strategic Performance Management

The Strategic Performance Management Training program provides participants with the key understanding and skill application in managing performance as well as the use of coaching as an approach to maximize the potential of their people.

Transformational Leadership with EQ

Transformational Leadership- EQ for Managers & Leaders is one of the most effective problem solving processes that can successfully be applied in many different types of industries and organizations.

Managing Discipline at the Workplace

Running a business in Malaysia will require you to have a clear understanding of the Malaysian Employment Law and Industrial Relations practice. It is an invaluable tool to help protect your rights and obligation as both an employer and employee.

HR for Non HR Managers

This HR for Non HR Managers course highlights the complete employee life-cycle from pre-recruitment to post-termination as well as covering key employment law affecting the employer-employee relationship.

Creative and Critical Thinking

This course, Unleash the Creativity, Critical Thinking and Problem Solving Skills, is ideal for groups of people who aim to solve problems complex coThis course, Unleash the Creativity, Critical Thinking and Problem Solving Skills, is ideal for groups of people who aim to solve problems complex co

Training Needs Analysis; Methods, Tools and Techniques Simplified

Training needs analysis allows you to directly link the skills needed within the organisation with your current skill level.This course equips you with the skills required to carry out a training needs analysis.

Decision Making and Problem Solving Strategies

This is a 5 day interactive and innovative workshop that is simple but powerful for applying proven decision making and problem solving strategies to business situations, even the seemingly complex ones.

Commercial Contracts Drafting: Review, Draft and Minimise Risk

This Commercial Contracts Drafting course will assist legal counsel and contract managers to read, review, perform risk management of contracts that they may not have designed or negotiated, to determine the specific terms that are applicable.

Developing and Implementing Key Performance Indicators (KPI) And Key Results Area (KRA)

Once an organization has analyzed its mission, identified all its stakeholders, and defined its goals, it needs a way to measure progress toward those goals.

Strategic Management 5 days International

This course is named STRATEGIC MANAGEMENT; Thinking, Planning and Implementing, creating competitive advantages, and developing and implementing winning strategies. Participants will be acquainted to the latest techniques and strategies available in strategic management, in a programme geared to be hands-on, with exciting workshops, exercises, simulations, video analysis, case studies and other accelerated learning methods, to practice the usage of these skills with team members for maximum participation.

Supply Chain Management

Global supply chain management is a critical success factor for manufacturers and retailers in most industries. A product or service is delivered to the ultimate customer through a complex interaction of companies i.e. through a supply chain.

Report Writing; How to Write Simply and Clearly

Have you ever had difficulty in organising your thoughts in writing? Or in deciding how to put together all the technical information you have available in writing? If you have had these kinds of difficulties, this course is for you

Handling Full Set of Accounts

This Handling Full Set of Accounts with GST factor training programme enables participants to understand how to prepare full set of financial accounts leading to preparations of financial statements.

People Management Skills; Managing Different Personalities

Coping with Anger Management? Join this training to train yourself to manage your emotions and understanding why others behaved the way you hated.

Strategic Planning and Execution; Turning Your Vision to Reality

You have a vision for your company your ultimate goals? Come and join this life-changing training program today.

Effective Communication, Creative Thinking and Problem Solving for Engineers

Do you want to be able to communicate your ideas and vision effectively? Do you need tools that can ignite your creative thinking abilities? Do you want to be able to make calculated decisions that could bring better chances of success?

Supervisory Development Skills

This Supervisory course provides participants with strategies for effective supervision, and the skills and knowledge required to lead a team or work group in a business environment.

Four Elements of Effective Corrosion Management

The workshop will discuss the 4 elements (Threats, Barriers, Assurance and Verification tools), essential for any successful corrosion management system. This is done through short lectures with ample opportunity for discussion.

Microsoft Excel- Advanced

By the end of the MS Excel; Advanced training, you will bring home the following skills: compute and calculate with advanced functions and formulas organize worksheet and table data using multiple techniques create and modify charts and graphs.

8D Problem Solving Process

First developed by Ford Motor Company in 1987, the 8D Problem Solving Process is a systematic resolution methodology that was specific to the manufacturing sector, but has since been adapted into other areas of business for its emphasis on streamlining quality and reliability. The key advantage this process offers over others is in its comprehensive structure. Its goal is not to showcase how to better detect and shoot down problems, but rather how to reorient the system around the problem to contain it and institute features that permanently prevent a recurrence. Systemic reforms driven by the zero tolerance for risk and full accountability of “Root Cause Analysis”. The 8D Problem Solving Process has been beneficial to the auto industry in the thorough implementation of regulations that eliminates failures in product quality and customer safety. Its promotion of open, candid communication creates a workplace culture of precise, team-oriented problem solving that prepares one’s organization for the possibility of another crisis before it becomes evident. This 1-day program offers a rundown of the key principles at work in the 8D Problem Solving Process and how to implement them in your industry.

Developing Effective Business Case

This Developing Effective Business case course is carefully crafted to help you define the best solutions to your frustrating problems with your business or new products.

Technical Report Writing for Engineers and Technical Personnel

When you have to communicate complex technical information, your technical report has to deliver your message clearly while demonstrating the rigorous methodology that underpins your findings and conclusions.

Certified Master Trainer

To be a professional trainer requires a multitude of skills and character traits that in turn requires no small amount of training. Regardless of where you are in your profession, be it the position of specialist or department manager, you’ll find it impossible to take up the trade of a trainer without first making the right preparations. A proficiency for organized design and comprehensive articulation are necessary to construct your own modules for the desired effect on your potential participants. A good idea of people management in order to generate enthusiasm, engagement and detecting where the skill gaps are in your audience is also important. Perhaps most importantly, one must have the ability to “own the stage” and present with complete confidence in order to inspire the same. This highly interactive 4-day training program will give you the tools you need to become the best trainer you can be.

Crisis Management on Social Media; How to Respond to a Social Crisis Effectively

This one day training intensive Crisis Management on Social Media workshop is designed to be highly practically to will help you create your own robust crisis management strategy before things spiral out of control and cause permanent reputational da

Developing and Implementing Customer-Centric Service; Strategy, Culture & Mindset

Developing and Implementing Customer-Centric Service; Strategy, Culture & Mindset

StoryTelling Skills for Organisational Change

Surely you can remember the one time that YOU were fascinated by a good story. Think for a moment, have you ever watched a movie or read a blog that you mesmerised you? Remember those times when you read a post on facebook and the story helped you change your opinion about something? So, there is no doubt that stories, and the way they are told, create an imprint and lasting impression on the way we see things, we act and decide. Storytelling is indeed a powerful medium of change. It is a wonderful leadership tool, and when used in a precise manner, influence minds. Storytelling can persuade, inspire and motivate people significantly. This storytelling skills brings positive changes in the way people think, work and make important decisions. What exactly works in the storytelling? We use stories as Metaphors because they are one of the most powerful ways for influence and persuasion. Telling stories as metaphors is an art that can to be mastered, to get accurate results in influencing.

Great Marketing with NLP (Bahasa)

Pemasaran merupakan satu proses atau aktiviti bagaimana produk atau perkhidmatan daripada pengeluar dipindahkan sehinggalah ke titik pembeli membeli atau menggunakannya. Pemasaran adalah satu perkara terpenting dalam sesebuah perniagaan mahupun organ

Lean Six Sigma

This Lean Six Sigma introductory course provides a concise overview for executives and senior managers who are involved in evaluating business operation and transactional performance.Through this course, you can start to establish your own Six Sigma

Top 10 Excel Skills for Business Professionals

Do you have some co-workers who are always ahead with their data analysis while you are still struggling? The answer is simple. They are simply more efficient at using the Excel functions and formulas. And you too can achieve that in

Digital Marketing Strategy on Social Media (Advanced)

Nowadays, the social media networks have gained worldwide popularity. What started off as Gen-Y rage to learn new web technologies is not pertinent to businesses.

Financial Modelling For Forecasting, Budgeting & Financial Statements In Excel

This 2 day financial modeling course offers you a sound understanding of both the principles of financial modeling and the practical application of these to real-world situations by using Excel to build financial models.

Social Media Marketing 101

How can one leverage on the power of Social to grow a business? This intensive 2-day Social Media Marketing workshop provides a realistic hands-on setting for beginners to embark on a Social Media Marketing journey.

Social Media Marketing Masterclass; setup, manage and optimise social media campaigns effectively

Leadn from the best Social Media Marketing in this Masterclass; setup, manage and optimise social media campaigns effectively program.

Social Media Marketing and Branding Development

This intensive 2-day Social Media Marketing and Branding workshop provides a realistic hands-on setting for beginners to embark on a Social Media Marketing and branding journey. Throughout the course, delegates will also be equipped with a rigorous step-by-step process in creating, managing, sustaining and measuring their Social Media Marketing and branding efforts.

Big Data Analytics & Visualization in Excel

Data is only as effective as it is accessible. Not everyone can read intricately detailed graphs, charts, maps and understand the implications of their patterns. The solution isn’t to make the data less comprehensive, but how to visually project it a more interactive way that encourages engagement. In this course, we take you through an in-depth overview of how Big Data visualization using Excel tools can result in an accurate predictive analysis of market trends ahead and how to adapt to them.

Stress and Mind Relaxation Retreat - BALI, INDONESIA

Each and everyone of us responds differently to stress, some may experience anxiety, panic attacks, aggressive behavior while others find it affects their digestive system or makes them feel tired or run down.

Image, Grooming and Personal Branding

Appearances, business and social etiquette are critical for an individual to present a professionally positive and well-groomed impression.

Sales Strategy; How to Win and Retain Customers with NLP

This Sales Strategy with NLP training program is aimed at sharpening the skills and raising the confidence of sales professional to close deals, increase sales volume, increase revenue and profit.

High Impact Stress Management using NLP with Music & Mind Therapy

Each and everyone of us responds differently to stress, some may experience anxiety, panic attacks, aggressive behavior while others find it affects their digestive system or makes them feel tired or run down.

Mindset Transformation

Understanding personal driving forces and how to motivate & inspire people maybe the greatest challenge for most company leaders and managers who are looking forward to succeed in their career.This powerful Mindset Transformational and experiential w

Personal Leadership Development for New Managers

Personal Leadership Development Program is one of the most effective problem solving processes that can successfully be applied in many different types of industries and organizations.

Accounting for Non-Accountants

Whether you're a startup or a long established brand, the viability of your business depends on keeping clean and accurate books. Accountants are the quality authors of those books. To summarize, accounting is the ability to analyze income and expenditures while also ensuring compliance with legal regulations in the most efficient way possible. It maintains the vital signs of a business that make it an attractive prospect to investors and an industry standard to government authorities. At first glance, the subject of accounting can seem like a daunting challenge reserved specifically for those with a natural talent for numbers and equations. However, this programs isn't focused on giving participants a degree in accounting, but rather on offering them a fundamental introduction to accounting and how it can be best applied to their respective fields. Regardless of your position, the ability to read financial records and assess the viability of a company budget or future projections is a skill set that will take you far. Upgrade your accounting skills in order to understand the financial status quo of your company and enhance your value in being able to analyze future projections. This intensive 2-day program will help you gain a firm foundation of accounting in any workplace.

Persuasive & Influencing Skills Using NLP

A 2-day HIGH POWER Persuasive and Influencing Skills workshop is to sharpen your persuasive and influencing skills . These skills focuses on redefining your current roles, positioning and promoting yourself , products and services you provide to your

Emotional Intelligence for Managers (NLP)

Surely you can remember the one time that were fascinated by a good story. Think for a moment, have you ever watched a movie or read a blog that you could not stop at that time? Remember those times when you read a post on facebook and the story h

Webinar - Live Chat Customer Support

live Chat provides convenience, speed and reduction in the customer’s effort to reach us. Being a major customer service channel, it requires specific skills in order to improve customer experience. It might seem that chat is simple, easy, no problem!! However chats, unlike words, stay in the customer’s possession. A quick copy / paste by the customer to the wrong people or media can enhance or destroy a company’s reputation. With Customer Satisfaction as the main objective, the chat agent needs focused training on soft skills such as greeting, opening, setting the tone, probing, understanding, critical reading, providing answers and solutions, wrapping up the chat and personalized good bye’s

Persuasive and Influencial PowerTalk - Advanced NLP 5 days International

When you are presenting to clients, colleagues, suppliers and stakeholders - are you just delivering information? Steve Jobs definitely gave you a great example of how to turn your products to a story. You too can have that ability.

Personal Leadership Development for New Managers International

Personal Leadership Development training program is one of the most effective problem solving processes that can successfully be applied in many different types of industries and organizations.

Strategic Leadership for Senior Managers International

You are facing a leadership challenge. Your organization has to make strategic adjustments, or perhaps adopt a new strategic direction, and that means change for a lot of people.

Strategic Management

Participants will be acquainted with the latest techniques and strategies available in strategic management, in a program geared to be hands-on, with exciting workshops, exercises, simulations, video analysis, case studies, and other accelerated learning methods, to practice the usage of these skills with team members for maximum participation.

Corporate and Business Finance

Every Business owner will need to understand Finance and this course is designed to help Entrepreneurs to understand Finance 101.

Effective Team Development and Teamwork

Do you know your Team personality? How can your own personality contribute to the team? Improve team relationships to improve team performance.

Business English: Spoken English and Grammar

Most of us use English at work know the grammar of the language but they may not know much about the grammar how to analyse their own use of it. This practical workshop aims to establish an understanding of the basic ways in which the rules.

Advanced Selling Skills: Insight Sales (b2b)

The 21st century business landscape has rendered the traditional selling approach ineffective if not obsolete. In the past, the management response to slowing sales had been to double down on more calls, meetings, coaching and upskilling in those areas in order to accelerate sales again. However, in this day and age where the clientele is equipped with more information and options than ever before, such approaches are not nearly enough. What's needed is a more data-driven approach. Enter "Insight Selling". A tailored methodology that gleans key insights from the sales process and turns it into solid data for a better, more effective sales experience for the customer. The Insight Selling Process analyzes interactions between salesperson and customer and uses the insight offered by the latter to create a "panel" of more effective responses for a mutually beneficial outcome. This is a far more systematic predictor of sales conversion than a salesperson's most experienced guess. Besides being a data-driven approach, it is also one that encourages salespeople to engage customer needs and anxieties. In this day and age, the customer is spoiled for choice and can do their own research on the product or service they need. And yet, they still talk to sales reps. Why? They need detailed assurance that Google can't provide for all the questions they may not even know how to ask and all the answers they need to know everything about.. This two day course will help familiarize you with the process that can provide that.

Risk Management & Assessment Tools at the Workplace

What is so special in this Risk Management and Assessment course? You want to be sharp in identifying and analyzing Risk management and Assessment portfolio in your field. With your acute Risk Management skills, you can make wise and accurate decisions in picking the most appropriate risk models for your business.

NLP Practitioner Certification-Perth

In this engaging 7-day NLP Practitioner workshop, you will discover how to develop your emotional intelligence to increase your personal and interpersonal effectiveness in your personal lives and at work. Learn how to sail through your deepest challe

IPv4 Network Administrator Training

IPv4 Network Administrator Training is design for participants will to learn IP addressing, Sub-netting, Route Summarisation, Access control, Common Network equipment, basic Router administrative commands, configuring Router interfaces, planning a Ne

Fundamentals of Contracting

The significance and role of contracts and contracts professionals in the world of business, The contract management lifecycle and the elements essential to each of its phases, Basic risk assessment techniques, The principles and process of contract

Effective Inventory & Store Management

Organization materials cost constitutes the major cost for the production of their products. Materials cost consist of Ordering Cost, Receiving Cost, Holding Cost, Reject Cost and Purchase Cost. We need to balance or optimize this cost.

Cost of Poor Quality (COPQ)

Cost of Poor Quality is how much money a non-conforming condition costs your organization especially defective materials.

Effective QCC & 7 QC Tools

Effective QCC & 7 QC tools is a program designed to support Manufacturers on how to use various quality tools on improving your quality & operations effeciency.This program will give you practical insights of 7QC tools & effective QCC.

Data Analysis and Reporting like a Pro in Excel

In this course, you will learn the techniques professional consultants deployed to prepare their reports in Excel,such techniques increase usability of the reports, i.e.: do-it-once and reuse every time.

Record Excel Macro Like Pro

This Record Excel Macro Like Pro course you'll learn how to record a macro, make changes in VBA, so that you can automate your routine tasks with a single mouse click. This training course is designed to equip you with core skill in reading Macro.

Risk Management & Assessment Tools at the Workplace - International

What is so special in this Risk Management and Assessment course? You want to be sharp in identifying and analyzing Risk management and Assessment portfolio in your field. With your acute Risk Management skills, you can make wise and accurate decisions in picking the most appropriate risk models for your business.

Business Acumen Skills

The competition of modern markets has expanded the responsibility of business literacy beyond the purview of senior executives. All levels of management and operations need to keep themselves ahead of the curve. Achieving synergy between business and customer requires cooperation and engagement with everyone in the chain. It requires the keenness and the speed of good business acumen. Business acumen is an operational awareness of how a variety of factors could work together for the overall benefit of your organization as opposed to that of a limited, departmental viewpoint. It’s an uncanny ability to read market forces and understand how to capitalize on them. It is about working with the rest of the team to develop disciplined strategies for performing excellence, product leadership and customer intimacy. This program offers a modular approach to acquiring Business Acumen skills. From financial analysis to assessing human capital to succession planning. Learn how to align various department initiatives into a cohesive business strategy now.

Change Management for Leaders

Change Management workshop is about the process of supporting a work group to operate in a team-oriented environment that is characterized by such philosophies as shared purpose, shared values, shared vision, shared mission and a performance development system that enables people to grow both personally and professionally.

Coding with VBA in Excel

VBA stands for Visual Basic for Applications. VBA enables you to automate various activities in Excel like generating reports, preparing charts etc.

Effective Presentation & Influencing Skills Using NLP

Effective Presantation & Influencing Skills seminar offers presentation tips and strategies to help you develop both your presentation and influencing skills and learn how to present your ideas with conviction, control and poise and without fear.

Interpret and Analyse Financial Statements and Cash Flow Analysis for Better Decision Making

This hands-out practical workshop is a crash course to help decision makers like yourself, to gain deeper understanding of any company's position through analysis of their finances.

Managing Emotion, Conflict and Change

In this highly experiential and interactive Anger Management training workshop, you will learn to become receptive to your own emotional hot buttons and manage emotions, reactions and defensive behaviours better.

Managing Time and Increasing Work Efficiency

This 2 day intensive Time Management activity-based workshop will help you pinpoint causes of procrastination and indecision, detect personal time-wasters and increase your concentration and focus.

Microsoft Excel- Intermediate

In today's fast- paced, technical business environment world, numbers meant everything. So it is of utmost importance that we the users, are able to manage the data - statistics, planning, reporting efficiently.

MS Project 2013 - Level 2

This MS Project 2013 (Level 2) course will provide you with the tools to exercise greater cost and management control over your projects, enabling you to work on projects, avoid scheduling conflicts, exchange project data with other users

Negotiation Skills and Cost Optimization for Purchasing Professionals

his powerful Negotiation training for purchasing professionals describes a range of successful negotiating techniques and explains how you can use them to help you achieve your key objectives.

NLP Coaching Skills for Managers

Being a successful manager requires not only business knowledge, but also coaching skills. This course teaches you how to handle the challenges you face in your role as a manager and a leader in a team.

High Impact Telesales (Online)

This Telesales and telemarketing training program takes a practical approach in terms of enhancing skills that are imperative for Sales and Service professionals to perform both their functions confidently.

Professional Business Presentation Skills

The Professional Business Presentation Skills course is customised to focus on building on your confidence using a variety of techniques dealing with presenting in the business world.

Scheduled Waste Management

Schedule Waste Management Training. ESH, Environment, Safety and Health Training in Malaysia

Commercial Contracts 101: Understanding Tenancies & Lawful Evictions

Over 85% of business transactions are governed by contracts. Understanding and managing commercial contracts to avoid business liability.

Kaizen Process of Continuous Improvement

KAIZEN is a Japanese word meaning gradual and orderly, continuous improvement. The KAIZEN business strategy involves everyone in an organization working together to make improvements 'without large capital investments'.

Warehouse Management and Operations Control: Strategy, Implementation & Control- 5 days

This Warehouse Management course comes alive with the several modules of interactive lectures, participative discussions, and many case studies that debunk and discusses the solutions to real-life problems makes the core of the training.

Warehouse Management and Operations Control: Strategy, Implementation & Control

This Warehouse Management course comes alive with the several modules of interactive lectures, participative discussions, and many case studies that debunk and discusses the solutions to real-life problems makes the core of the training.

IT Project Management

This IT Project Management course is specially tailored for the all the managers and executives involved in IT projects who need to acquire competent skills in using MS Project software to manage, control and document a project's progress.

Programmatic Precision Targeting

Learn from the THE BRAINS BEHIND PROGRAMMATIC Precision Targeting (Online Marketing) in this online branding workshop in London.

Microsoft Excel - Basic

This Excel Basic workshop will familiarize delegates with spreadsheet terminology and the fundamental usage of Microsoft Excel including identifying Excel window components, navigating worksheets, and downloading templates.

Microsoft PowerPoint 2013 - Level 1

In today's fast- paced, businesses using Microsoft Power Point presentation is indispensable. Learn to use it to prepare sales kit, proposals and reports professionally and create an impression on your audience.

Advanced Negotiation Skills Certification 4 days International

In this course, you will learn very powerful Negotiation Strategies to boost your confidence on the negotiation table.

Dealing with Difficult Customers

Effective Presentation & Influencing Skills seminar offers presentation tips and strategies to help you develop both your presentation and influencing.

Colored Brain Communication for Leaders; Lead, Drive and Inspire Your Team

Developed by Arthur Francisco Carmazzi, “Colored Brain Communication” is a mode of psychometric profiling that distinguishes itself from other behavioral analytical tools by focusing less on a person’s identity and more on their neuro-processing “identity”. Each individual communicates in a very specific set of ways that makes them productive with a certain group of like-minded people and discordant with another group of people. This method of mental processing and communication can be categorized into specific sets of “brain colors”. They encompass how we act, react, analyze , solve complex problems and motivate ourselves. Ever since its inception as a valid tool for psychometric analysis, Colored Brain Communication has since become one of the foremost methodologies used in the corporate world to facilitate conflict resolution, team development and consistently garner peak performances around its organizational framework. The secrets to its success lie in being able to create a heightened state of self-awareness in our decision making, how to gravitate towards similarly "brained" individuals and how to adapt to those who are different from us. This program will participants through a detailed understanding of the concepts behind “Colored Brain Communication” and the analytical tools it makes available for a healthier, more productive workplace

Business Analysis for Decision Making

Businesses are sustained by profits, but their initiatives are guided by analytical decision making. Without them, organizations have no policies to lead them or help them strategically adapt to volatile markets. Every business must have an analytical framework established to assess its target markets and the viability of the product or service it has to offer in accordance with those findings. The decision-making gleaned from this analysis is what provides the structure and policies of sound operations. This course is an in-depth introduction into how to form the strategic basis for analytical decision-making that can guide your business through the future with ease regardless of the circumstances.

Crisis & Disaster Management

How to handling disaster, Tackling crisis, Addressing operational & business continuity? We have global warming crisis now and it appears to stay. Earthquakes, typhoons, and tsunamis hit Asia, America and Oceania many times in the past, and can recur any time too in future. These natural disasters and crisis are made worse by other man-made crisis like terrorist attacks, regional wars (both military and economics). Then there are calamities like massive oil spills from shipwrecked tankers, nuclear rector leakages, hazardous chemical factories explosions, and act s of sabotages like hijacking and pirate attacks on the high seas. Our planet earth never seemed to be void of pandemics. The bovine fever or mad cows disease invaded Europe in the 80’s. Then SARs, JE, and bird’s flu that broke Asia in turmoil the 90’s. Most recently the corona virus (CoVid-19) starting in Wuhan province in China became a world-wide crisis as declared by WHO. What do we do as individuals, as ciiizens of nations to counter or be safe from this plague? And as employees of organisations that stand to lose huge, financially and non-financially, each time disaster/crisis erupts? This Course discuses how To Be Prepared, and What To Do when disaster and crisis strikes.

Stakeholder Management

You will learn how to implement changes by focusing on the social styles and personal values to build strong stakeholder relationships at all levels.

Pengurusan Gudang, Stor & Inventori Yang Berkesan

Industri logistik hari ini menghadapi pelbagai cabaran untuk menurunkan kos, meningkatkan kepantasan operasi dan memenuhi kehendak pelangan. Ketiga-tiga objektif ini boleh dicapai melalui pengurusan stor yang berkesan dan efisyen.

Service Level Agreements (SLA); Understanding Buyers & Vendor Roles

Benefit all levels of personnel engaged in purchasing and procurement, commercial and contracts management and service level agreements.

Administrative Professional Conference 2020

ITrainingExpert would like to extend an invitation to all Administrative Professionals and Executive Secretaries to join our "Administrative Professionals Conference". We hold this conference annually in recognition of the personnel who wear many hats in the day to day aspect of their careers and are for all intents and purposes the right hand women of their bosses. Without whom nothing could get organized in the workplace. It can be a thankless job to have, but they persist. Secretaries and administrators are not often appreciated for having one of the most important jobs in the company. They are entrusted to micro-manage the day to day operations and tasks of the company's top leadership. As well as hold down the functions of their office in the event of their absence. One can run an office without the presence of a boss, but not without their assistants. Join our program and get started on building your network of like-minded "Executive Assistants" while learning how to sharpen your skills in preparation for your boss' position.

STRATEGIC PLANNING, EXECUTION , NEGOTIATION & DEAL MAKING

You have a vision for your company your ultimate goals? Come and join this life-changing training program today.

DEBT RECOVERY & LEGAL PROCESS

“The Credit Control team if facing some collection issues because the clients are not paying! What can we do about the default payees?” Do you have this issue in your business? If yes, it would be extremely important to train your credit control, debt collection, sales team and etc to have a full appreciation of the relevant law. None of your staff can confidently negotiate effectively to recover a debt if they don’t understand the ultimate sanctions they can apply. This debt recovery and legal process programme is designed to give you a practical, up-to-date understanding of the law as it applies to your particular organisation. In this practical training, you will also explore all avenues to recover debt, from informal in-house procedures to legal action. The reasons for success, or failure in debt recovery once a debtor has been summoned to court will also be discussed extensively. You will cover: Type of debt recovery and the importance of recovery process

Power Packed Telesales (Offline)

This Telesales and telemarketing training program takes a practical approach in terms of enhancing skills that are imperative for Sales and Service professionals to perform both their functions confidently.

Contract and Commercial Management Practitioner Certification

Contract management and commercial competence have become critical enablers of business performance, whether in the public or private sector. Together they have the potential to drive better value to trading parties and improved reputations, delivery

Persuasive Communication Skills

In today's business world, our work requires not only the academic skills. You need to build up your resilience and agility at work to handle all kinds of situations. And NLP can help achieve this through its core communication techniques.

Effective Contract Negotiations

Do you feel that anyone without training can negotiate a contract well? You would be losing a lot of money and energy if so. Contracts govern your organization’s relationships with vendors, customers, partners, and employees. Effective contract management ensures these relationships are efficient and profitable so that your business benefits from every agreement and you get optimal financial returns. To ensure your projects’ contracts are properly lay out and negotiated on a win-win basis, you want to learn how to strategically Negotiate All your Contracts!

Strategic Planning For HR Specialists

This HR for Non HR Managers course highlights the complete employee life-cycle from pre-recruitment to post-termination as well as covering key employment law affecting the employer-employee relationship.

Business Continuity Plan for Pandemic Crisis

An influenza pandemic would have a very significant impact on economic activity and would pose a major threat to business continuity. In the event of a pandemic, businesses would suffer high rates of absenteeism, disruption to supply-chains, disruption to business travel, controlling risk of infection in the workplace and a fall in demand for goods and services, as well as human resource, insurance and cash flow. The threat could be severely affect businesses resulting in huge losses, retrenchment, health issues such as deaths and widespread of contagious diseases, low morale of workers and even potential bankruptcy.

Data Analysis & Data Modeling Tools In Excel & Power BI

Data Analysis is a process of inspecting, cleansing, transforming, and modelling data with the goal of discovering useful information, suggesting conclusions, and supporting decision-making whether it's sales figures, market research, logistics, or transportation costs.

Coaching and Mentoring Skills

There's perhaps nothing else in workplace management that requires the subtlety of soft skills than coaching and mentoring. When it comes a sports, there's no misunderstanding the value of a good coach. They maintain morale, look out for the overall well being of their team, bring out the very best of their potential and lead them towards a victorious season. If that kind of leadership is essential on the field, why shouldn't it be as important in the workplace? All managers need to be able to maximize the potential of their employees in a similar fashion through coaching and mentoring. Both are goal-focused approaches that require empathy and genuine curiosity. Mutual, non-judgemental listening skills are paramount. Motivational anecdotes by themselves are not enough. Coaching and mentoring needs to offer structured solutions that help people gradually overcome their impediments and acheive Specific, Measurable, Attainable, Realistic and TImely goals. It's a long, patient process. Above all, managers need to remember that rapport is built through mutural respect. Coaches and Mentors don't "fix" people. They understand them.

Workplace Diversity

This Workplace Diversity training course is a method to teach employees best practices when interacting with individuals with diverse backgrounds. This course can educate employees on how to break the barriers (ethnic, social, political differences, etc.) of employees, so that they can work jointly and productively as a team.

Budgeting and Cash Flow Forecasting and Reporting

“Cash Flow forecasting” is a technical term essentially meaning “prepping for the profits you expect to receive”. A fundamental principle in business that projects your organization’s financial position and what initiatives it could accordingly plan for around that. The problem cashflow forecasting has always presented is accuracy. Without an overall working culture of transparency and communication to support it, cash flow forecasting can be as pointless as reading tea leaves. Something that would’ve been risky by itself before Covid-19, but it could be absolutely fatal now. Every Manager needs an understanding of finance in order to oversee efficient budgets, manage financial patterns and meet targets. This workshop will provide you with the skills and tools to do this, with the aim of achieving your organization’s overall goals.

Webinar - Managing Virtual Teams (1 day)

In this one-day workshop, learn how to successfully lead and manage individuals and teams who work in different locations. Acquire the tools, skills and methodologies that will help you to overcome the significant obstacles that are created by working in this way

Microsoft Power BI

This is an in-depth 2-day course covering the important functions and tools of Microsoft’s Power BI, a business analytics tool for stunning visuals, extracting, transforming & analyzing data, collaborating & decision making.

Webinar- Successful Selling During Crisis ( 1 day)

Times are tough ! We are facing one of the toughest business environment at all times. We are going through the Covid-19 pandemic, movement control order, lockdown and the potentially of the most slump economic growth for the last decade. In this uncertain business environment, effective selling skills has never been more important than now. To make sure you have continuous revenue stream, you want to ensure the sales team and yourself are equipped with practical selling skills that help you generate sales. Learn to:  - understand how to sell during a crisis or economic slump vs business as usual  - Establish strong trust relationship with clients & stakeholders by understanding their social styles  - understand customers' primary and secondary needs and pain points  - Establishing opportunities to sell  - understand how to gain commitment & handle sales objections

Webinar Series-Advanced Excel 2016 with Power Query

This 2-day program covers functions & formulas important to regular users of Excel who process and operate a medium-to-high volume of data in various complexities at the office. This course aims to bring your expertise in Excel to the advance level so that your turn-around-time in Excel spreadsheets are reduced.

Social Media Marketing for Business Growth during Covid-19

With rapidly changing market conditions due to COVID-19, communicating with customers via social media has never been more important.

Webinar - How to Lead & Sell Effectively in Crisis

90 min bite-size webinar for Sales Leaders to lead their sales team during crisis time. Is your sales team strong, innovative and productive? ‘”Managing Sales Performance” Business lockdown! Worrying about sales! Stop worrying, Start acting!

Sales Coaching for High Performance (2 days)

This workshop is designed to transform managers into coaches, equipping participants with tools and methodologies to help them to coach their team members effectively to become high performers.

Webinar - How to Read Financial Statements (Finance for Non Finance)

Learn Finance for Non Finance Training course in Live Online Live Training via Webinar for How to Read Financial Statement or Finance for Non Finance Managers is a training to enhance your confidence in understanding figures at work so that you can make better decisions like an accountant and able to hold a logical and informed meeting with the bunch of Finance guys.

Webinar - Handling Full Set of Accounts (7 hours)

This online training by webinar on Handling Full Set of Accounts enables participants to understand how to prepare a full set of financial accounts leading to preparations of financial statements. Since lockdown, we bring this virtual training live via webinar so that you can continue to learn and interact with your instructor.

Webinar - Aligning Sales Team Activities to Deliver Results (90 min)

90 min Bite Size Virtual Learning for the entire sales team and Sales Leaders to lead their sales team during crisis time. Is your sales team strong, innovative and productive? Worrying about sales? Stop worrying, Start acting!

Webinar - Manage & Lead Change During Crisis (90 min)

90 min Bite Size Virtual Learning leaders who are leading and coaching your entire team to sail through the stormy lockdown, pandemic and business downturn. Business lockdown! Worrying about sales! Stop worrying, Start acting!

Webinar - Win-Win Sales Negotiation

90 min Bite Size Virtual Learning for the all sales related team who need to negotiate for better terms and conditions. Business lockdown! Worrying about sales! Stop worrying, Start acting!

Webinar - Sales Leadership; Leading in Tough Times (1 day)

Times are tough ! We are facing one of the toughest business environment at all times. We are going through the Covid-19 pandemic, movement control order, lockdown and the potentially of the most slump economic growth for the last decade. In this uncertain business environment, leadership has never been more important. To lead a business and sales team in time of crisis is to make clear of direction, hope and clarity to the team. You will provide a sales environment that keep your sales team motivated and engaged. We will share strategies that can increase your business performance in tough times. This is a 1 day online course that addresses: (1) The reality: Is your business competitive enough to survive (2) The Priority: What should be the leadership priorities in this time? (3) The How: -How do compete to win with solid plans? -How do I ensure a strong sales culture in the sales team? -How do I motivate my salespeople? -How do I develop my salespeople?

Webinar - How to Drive High Performance Sales Culture & Mindset (90 min)

90 min Bite Size Virtual Learning How to Drive High Performance Culture & Mindset You will learn how to lead an accountable team •How culture impact performance •Why people play the blaming games and fall into victim cycle •Recognize victim’s mind-set and six non-accountable behaviours •The four steps towards accountability; See it, Own it, Solve it, Do it enthusiastic Business lockdown! Worrying about sales! Stop worrying, Start acting! Strenghten Your Sales Team's Mindset and Fortifying Your Sales Culture

Webinar - Motivate the Sales Team to Deliver results (90min)

Is your sales team's spirit down and worried? Are the lost for directions? If the team which represents the heartbeat of the business stop performing even for 1 day, the revenue of the business would be affected. If the sales team's morale remains low and they feeling lost and worried, that would be even worse for the sales' bottom line. As the saying goes, Tough Times Don't Last, Tough People, Do. This is time to motivate and toughen your sales talents to ensure they help your business to fight through the pandemic, the lockdown, and the economic slowdown. 90 min Bite-Size Virtual Learning for the entire sales team and Sales Leaders to lead and motivate your sales team to deliver results even during crisis time.

Debt Collection Through Telephone Skills

Packed with effective and proven to Telephone Debt collection techniques training, this one-day program on Debt Collection by phone is highly interactive and uses a very useful approach in dealing with day to day collection needs. Now it is webinar format.

Webinar - Power Query & Power Pivot

A one-day intensive training in Excel business You use: •Use Power Query to get, clean, shape and transform your data •Use Power Pivot to model your huge data, define calculations and establish relationship between tables/ queries.

Webinar - Pivot Table Excel 2016

This is a 1-day advanced course in the basic and new functionalities of the Excel 2016 Pivot Table. This course structure allows a deeper dive into the new Pivot Table capabilities and brings about a different approach in data preparation where relational files and multiple data sources are concerned.

Webinar- Lateral Thinking Skills, Handling Conflict & Difficult Situations

We need lateral thinking to weave themselves out of conflicts and difficult situation. Lateral thinking is a creative problem-solving tool. It helps generate new ideas by looking at problems from different perspectives. Innovation occurs when many possibilities. The abundance of ideas, regardless of how bizarre, can lead to the one genius idea that boggles the mind and solve your problem!

Webinar - How to Survive through the Recession?

Feeling uncertain and lost? Worried about your business, career, health and life? Join your Metaphysics consultant sharing how to tread through the treacherous recession.

Microsoft Powerpoint - Intermediate

In today's fast- paced, businesses using Microsoft Power Point presentation is indispensable. Learn to use it to prepare sales kit, proposals and reports professionally and create an impression on your audience.

Effectively Engage, Convince & Sell Online

Are you also having to conduct your presentations online and like most of us, it is yet another skill that you need to master to continue your employment or reach sales targets?

High Impact Sales Coaching (1 day)

Is your sales team strong, innovative and productive? Business lockdown! Worrying about sales! Stop worrying, Start acting!

How to Bring Your Virtual Presentation to Life

Demand for virtual presentations is on the rise. Team meetings, webinars, client meetings, conferences and summits are being held virtually or at least in a hybrid format. As Working From Home (WFH) is a norm, you will soon make presentations as you demo, present and communicate with those you supervise.

Leadership Skills for Managers

Leadership Skills for Managers This course is designed to introduce managers who have some practical experience to the essential elements of leading people at work, including both the practical exploration of tools and techniques that every leader needs, as well as the critical aspects of being a leader. Here, participants will be asked to reflect on their own behaviours and in doing so establish a level of self-awareness needed to be successful in any managerial capacity.

Webinar- Cashflow & Cost Saving Strategies (7 hours)

CASH is the lifeblood of your business. Without it, your business will be game over. In fact, running out of cash is the no. 1 reason for most business failure, especially for SMEs. Despite this, many SME business owners often do not spend much time to understand the in and out of cash. However, during economic crisis period, managing your financial cash flow health become important and critical because it determines your company’s survival. So, to help you to tighten up your cash management in these unpredictable times, we will guide you with a powerful yet easy to learn cash flow forecasting template to evaluate your cash position over the next six (6) months based on different scenarios of your forecasted sales revenue.

Managing Non Performing Staff

Managing the performance of your employees can be a challenge, especially if you have staff who continually fail to produce acceptable results. This 2 days training for Managing Non-performing staff program is an effective way to acting quickly and decisively to manage non-performing staff will to ensure the company maintains a high level of productivity.

Effective Purchasing for Cost Management (1 Day Intensive)

The purchasing efficiency in business organization will impact the business profitability and overall business sustainability. This 2 days x 3.5 hours per day online training program facilitated by an experience trainer and facilitator and with over 30years of industrial experience.

Developing Proficiencies in Procurement Management (Source to Supply)

Procurement Management is a competitive weapon that distinguishes successful and profitable organizations from others within the same industry. The impact of procurement on business performance hits the profit margins. Thus, the smaller the profit margin, the more critical is the focus on reducing the procurement costs and risks simultaneously.

Global Air and Sea Freight Operations

The carriage of goods by air and sea plays an important role and a vital link in the businesses, commercial and social development of any countries. These transportation modes bring forth raw materials for production and finished goods for consumption. Hence, the holistic understanding of the air and sea movement dynamics would ensure more success in market and company competitiveness position and sustainability.

Mastering Incoterms 2020 (ICC) in Import Export Management

The International Commercial Terms (ICC 2020) rulings are to be used in the contract of sale of goods effective in the year 2020. Highlights being the change of name in DAT to DPU (Deliver to place unloaded). Additional important obligations in FCA, CIP, CIF, DAP, DDP and resolutions on cybersecurity-related matters and insurance.

Adobe Illustrator

Adobe Illustrator is a powerful drawing software program offered by Adobe. Anyone, regardless of artistic or computer ability, can use Illustrator to do a layout for a book, create a web page, and the list goes on. The best thing about it is though that you can accomplish all these things easily using Illustrator once you learn the program and what different functions and features it provides. This course was designed to give you a full rundown of everything you need to know to make full use of Adobe Illustrator. Using concise, non-technical language, we’ll get you acquainted with this large program and the myriad of features it has to offer you. If you’re a first time user, you’ll be skilled with this program in no time. If you’re a seasoned practitioner, you’ll be a much more advanced user at the end of this program.

Digital Marketing

This 2 Days training program is a comprehensive introduction to the core essentials of digital marketing which is delivered through various channels such as search engines, websites, social media, email and mobile. Participants will learn practical methods of how to harness the power of DM as the core driver of marketing strategy; how to apply successful marketing campaigns, measure outcomes and plan a marketing strategy.

FUNDAMENTALS OF OIL & GAS EXPLORATION AND PRODUCTION (E&P)

This online training program covers general industry overview and basic concepts, historical perspective, oil and gas exploration, drilling operations, production facilities, storage and transportation, oil and gas reserves, crude oil refinery products, crude oil price volatility, oil price risk management, NOCs and IOCs, and project economics. It is aimed to enable the participants to gain a better understanding of E&P Cycle and to develop an understanding of the oil and gas business. After attending this program, the participants will have a better knowledge of different processes involved in E&P industry and will have a fair idea of oil and gas business. 

Effective Incident Investigation & Reporting

Investigating a worksite incident - a fatality, injury, illness, or close call - provides employers and workers the opportunity to identify hazards in their operations and shortcomings in their safety and health programs. Most importantly, it enables employers and workers to identify and implement the corrective actions necessary to prevent future incidents.This online course provides the delegates with an overview of incident investigation. The motivation for this course is to outline a procedure of incident investigation that is objective and satisfies most regulatory requirements. The aim is to learn the lessons, determine the root cause of the incident and develop effective measures to avoid such incidents in future.

ABOVE GROUND STORAGE TANKS (API 653) MASTERCLASS

Upon completion of this course, participants shall have a better understanding of the technology related to petroleum tanks within the industry. Having this knowledge will help each delegate develop confidence and professional enthusiasm, therefore, increasing their efficiency. The knowledge that participants will gain from this course will be further expanded by on-job training and practical experience they will receive throughout the duration of their career.

Strategic Procurement & Vendor Negotiation Skills

Procurement Management is a competitive weapon that distinguishes successful and profitable organizations from others within the same industry. The impact of procurement on business performance hits the profit margins. Thus, the smaller the profit margin, the more critical is the focus on the procurement costs and risks collectively. Hand in hand, be able to negotiate with vendors and suppliers in a more efficient and effective manner is an added empowerment.

Design Thinking For Supervisory Skills

“Design Thinking draws upon logic, imagination, intuition, and systemic reasoning, to explore possibilities of what could be, and to create desired outcomes that benefit the end user (the customer). A design mindset is not problem-focused, it’s solution focused, and action oriented. It involves both analysis and imagination.”

High Performance Leadership For Corporate Leaders- 7 High Key Performance Indicators

Tasked with creating value while managing change, today's corporate leaders need to tackle complicated problems in innovative ways. Built on the largest performance study ever conducted, this course will teach you the theories and tools needed to create a high-performance work environment that drives results and innovation.

Credit Evaluation and Fraud Protection

The credit evaluation and fraud protection training course is to help professionals in Identifying, Mitigation Fraud In Credit Process- Pre, During and After Disbursement. In addition, participants will learn financial statements and apply various financial analysis tools to identify and detect financial fraud via quantitative and qualitative factors. Real problematic finance, debt and fraud cases will be analyzed and scenario solutions will be discussed in the workshop.

Professional Selling Strategies

7 Keys Tools for Professional Selling Strategies training is designed keeping the challenges of sales in mind, and stresses the importance of developing a strong sales performance and management strategy that would bring more business and better profit

Metaphors (Story Telling) for Organizational Change - the Ultimate Persuasive Leadership Tool for Managers and Leaders

Stories are a powerful communication tool because they are a bridge between the head and the heart. Stories bring together images and words. They can convey information, build relationships and ignite people into action. That is why organisations all over the world are looking at storytelling as a promising tool for leading organisational change. Like it or not, stories will pull you in – they will elicit some kind of reaction from you (consciously or subconsciously). Stories are a way to honour our past, describe our present and shape our future.