When communicating complex technical information. reports have to be readable while demonstrating the reliable methodology that lead to your findings. For engineers and other technical personnel unaccustomed to interacting with laymen, this can be problematic.

Learn how to apply clear, concise language and proper grammatical structure to a report that includes intricate data, graphs, tables and formulae in a way that's well understood by both technical and non-technical audiences alike. Attention to written details in your content reveals your professional standards.

This Technical Report Writing course is specifically designed to help you develop a more effective written "flow" through your documents that will help you draft better and present your reports with even greater confidence.

By the end of the course, you will be able to:
 

- Analyse your audience and tailor the content to fit their needs.

What is a Report?

• What is a Report – the Different Meanings
• Types of Reports & Their Purpose
• Types & Characteristics of Technical Reports
• Typical Information Different Types Need
• Technical Report Templates
• Difference Between Reports & Proposals

 

Are Facts & Reason Alone Enough for Technical Reports?

• The Human Touch
• The Audience & Business Touch
• Demonstration & Exercise

 

The Nature of Technical Writing

• Analysis of Technical Writing
• Technical Writing Requirements & Techniques
• Demonstrations & Exercise

 

English in a Nutshell

• Sentence Construction – Parts of a Speech
• Tenses – It’s All About Time
• Demonstrations & Exercise
• Influence of First Language

 

Managing the Audience for Reports

• What They Want and Need
  • Scope of Work & Terms of Reference
• Audience Background, Knowledge & Experience
• How Technical Must the Report Be?
• How to Satisfy the Different Types of Audience
• Demonstration & Exercise

 

Planning & Formatting the Report

• Model, Framework & Structure
• What Preparations to Make
• Designing the Report – Product Packaging
  • Layout, Fonts, Lines, Colours & Formatting

 

Title Page

• Purpose of the Title Page
• Content of Title Page – its Impact
• Strong and Weak Titles
• Your Image – Branding Yourself
• Designing the Title Page
• Titles, Sub-titles & Descriptors
• Demonstrations & Exercises

 

The Contents List

• Purpose of the Contents List
• Demonstration of Contents List Generation

 

Abbreviations & Acronyms

• Examples of Abbreviations & Acronyms
• Creating Abbreviations & Acronyms

 

Executive Summary

• Summary vs Executive Summary
• Purpose & Contents of Executive Summary
• Quick Tool to Identify Management Interests
• Main Messages
• Demonstrations & Exercises

 

Purpose & Scope

• Why We Need Purpose & Scope
• Combined vs Separated
• Scope Exclusions
• Demonstrations & Exercises

 

Background & Introduction

• Background, Introduction & Transitioning
• Combined & Separated
• How to Combine with Purpose and Scope
• Demonstrations & Exercises

 

Methods Used

• Why a Methods Used Section
• How Much Detail & Validity
  • Determine Data, Analysis & Results
• Establishing Your Credibility
• Demonstrations & Exercises

 

Data, Analysis & Results

• Data Types, Integrity, Quality & Quantity
  • What To Do When There is Few Data
  • How to Handle Qualitative Data for Confidence
• Data Collection, Review, Cleaning, Entry, Validation
• Data Analysis – Types of Analysis
• Data (and Results) Presentation
• Converting to Results & Discussion
• Establishing Technical Expertise
• Demonstrations & Exercises

 

Other Sections

• Global discussions, Addressing Pressing Issues, Aligning to Strategies
• Demonstrations & Exercises

 

Conclusions

• Deriving from Methods & Results; Tying to Purpose & Scope; Linking with Executive Summary; Leading to Recommendations
• Clarifying Concerns, Inference & Deduction
• Demonstrations & Exercises

 

Recommendations

• Considerations & Methods for Recommendations
• Providing Answers – Satisfying Needs
• Combining Conclusions & Recommendations
• Demonstrations & Exercises

 

Reference & Bibliography

• Why We Need Them, What to Include
• Types & Examples of References & Bibliography
• Styles and Formatting
• Establish Your Knowledge-Expertise Base
• Demonstrations & Exercises

 

Acknowledgements

• Overall Business Interest & Long Term Concerns
• Demonstrations & Exercises

 

Glossary of Terms

• Separating, Constructing & Locating the Glossary
• Styles, Formatting & Listing the Terms
• Demonstrations & Exercises

 

Appendices & Attachments

• What’re the Differences
• When to Use Them
• Demonstrations & Exercises

 

Closure

• Generating the Report
• Managing Revisions

DR A. BARRAK
 

Dr Barrak is a published author who writes profusely on various subject matters of social and developmental interest.

He has conducted Technical English communication courses for Mercedes Benz at their training centre in Glenmarie, Selangor since 2004. He has also had a fulfilling career serving in the Audio-Visual, Automotive components, Printing, Property Development, Construction, Timber and Food industries, in capacities ranging from Managing Director, Project Director, Senior Negotiator, General Manager, Plant Manager and Group Engineer. He had been a Management Consultant, Management System Auditor, Trainer and Counselor.

He graduated in Engineering from the Singapore Polytechnic in 1973 and since then has done post graduate studies in Engineering, Social Science, Rubber-Plastics Technology, Training and Development, Radiation Protection, Quality Management, Legal Studies and earned his PhD in Organizational Management.

Dr. Barrak operated one of the first label printing companies in Malaysia. He then went on to establish and operate property development, food manufacturing and timber processing companies. He had worked with the Ministry of International Trade and Industry in the early years of the developing Tiger Economies, travelling widely in ASEAN and further working with and developing small and medium enterprises. He had also served in the Curricula Committee for the Quality Engineering Program of Universiti Sains Malaysia and as an Environmental Auditor for the Malaysian Prime Minister’s Hibiscus Award.

Since 1994, as a consultant and trainer he has taught Technical Writing, English and/or communication skills to PETRONAS, Tenaga Nasional Malaysia, Bomba Malaysia, Mercedes Benz Malaysia, various Ministries and large organizations. He has also trained and consulted internationally such Mauritania, Turkmenistan, Qatar, Sudan, Philipines, Thailand, Indonesia and Australia. He has also been very much involved in developing Business Plans and Financial Proposals for growing industries.

He has extensive experience writing policy manuals, standard operating procedures, instruction manuals, technical manuals and guidelines for government, health, manufacturing and service organizations since 1985. With a strong foundation in engineering, legal language, operational and systems management, he continues to effectively develop completely looped technical and non-technical manuals.

With more than thirty years of enriched, varied and result oriented experience in many positions among SMEs, government agencies and multinationals, and armed with a wide range of resources and materials, his training programs are almost entirely oriented towards competency development. There is never a dull moment except tiredness at his programs.

To contact Barrak for any speaking, training and consultancy engagements, please contact us at +603 8074 9056 | Mobile +6012 6869 628 | +6018 2735 123 or email: info@iTrainingExpert.com


Or

We have a faculty of specialist and can cater to your organisation's different levels and specific needs.

For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123

“Good training, interactive course and knowledgable instructor.” CTRM Aero Composite, Noraskihin, Engineeer

“A must for all technical personnel.  Very useful and helped me a lot in making effective reports!” Astro Broadcast Corporation.

“Fantastic course, well supported by in class exercises. Well worth attending!” Anita, Human Resources Director, DHL Asia Pacific Information Service, Cyberjaya

“Very useful course – hopefully it will teach me not to be so wordy. Course very well given considering the fairly dry subject.” Fadzil Osman, Petronas.

“I was very impressed with the overall session. I have learnt new skills and I am confident what I have learnt today can be transferred into good report writing.” Mahavedran, Senior Engineer, ASTRO

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