Overview
This two-day Working Session provides managers and employees with the system, skills and tools to turn organizational change into opportunities that benefit everyone affected. Organizations need to proactively approach change, which is a constant today, in order to stay on the cutting edge of their business. However, managing this change can “make or break ” the initiative.
Using an Accountability-Based approach, managers strategically plan their real life change efforts. They formulate implementation plans and develop systems to monitor and measure impact of the change, and respond appropriately.
This program is designed to provide managers, supervisors and those affected with the crucial insight needed to successfully manage change, small or large, in their organizations. During this interactive workshop, participants learn, understand and practice what is happening to their business, the changes required to stay relevant, how to change themselves and the organization, and make sure that those changes are successful. And how to foster accountability through their strategies of planning, communicating and implementing the change effort.
Learning Outcomes
To equip your managers and supervisors with the must-have skills and knowledge to effectively manage continuous change.
Participants will learn how to:
Ø Explore if change is required for their organization and why it is necessary
Ø Understand how people react differently to change
Ø Demonstrate the need for change
Ø Learn the phases of change
Ø Outline the process of embracing and implementing change
Ø Learn methods for overcoming inhibitors to change
Learn ways to develop, implement, manage and evaluate the change process
Who Must Attend
Current and prospective change driver/ agents / catalyst/ managers and other key organisational contributors. Participants walk away with not only a new understanding of themselves and how to be the change catalyst and how to cope with other's resistance to change.
Course Details
Module 1: Let’s define your world:
o Your organization, products and the internal environment
o Your customers, competition and the market
o The laws, policies, standards and the environment
o You
Module 2: What is changing in your world
o It’s opportunities and challenges
Module 3: Do you need organizational change?
o Gaps between actual & desired states
o Expected change impact
o Embracing the change decision
Module 4: Are you ready to change?
o What are the fundamental motivators of all human actions & thoughts?
- Traceability to the core motivators
- Analyzing negative motivators
o Self-check for change readiness
- Techniques to improve your readiness
Module 5: Forming the core change unit (CCU)
o Role of CCU
o Expanding the CCU
o Creating an army of change agents
Module 6: Preparing for the inhibitors of change
o Inertia
o Paralysis
o Confidence
o Vision
o Ignorance
o Boxed-in
o Illusion
o Unreal
o Perception
Module 7: Change Planning
o Change packages, stages & schedules
o Milestones & checkpoints
o Verification & validation
o Contingency planning
DAY 2 9.00am - 5.00pm
Module 8: Building enabling systems
o Organization & its systems
- Dismantling disablers
- Building enablers
Module 9: Global buy-in
o Stakeholder management
o Shared vision
o Pressures for change
o Credible expectations
o Support organization
o Feedback mechanism
Module 10: Conversion
o Motivating change & urgency
o Monitoring change
o Dealing with inhibitors
o Dealing with contingencies
o Sustaining momentum
o Managing transition
Module 11: Consolidation
o Breaking away from the past
o Locating reversion nodes
o Dismantling reversion systems
Module 12: Completion
o Evaluating success
o Compensating shortfalls
o Completing all packages
Module 13: Continuation
o PDCA
Module 14: Conclusion
Methodology
Activities involving group discussions
Questionnaires and instruments highlight current perceptions and identify resistance to change
Workshops to simulate real life change identification, implementation and consolidation
Role-play scenarios aid the transfer of learning from the workshop to the workplace
Exercises and activities provide an opportunity to express personal thoughts, and reactions to change
Course Leader
MR KUA TH
Kua TH has worked in the consumer goods industry for over 20 years. He has held various positions in the past including the positions of Commercial Director, Marketing Manager, General Manager and Country Manager.
With his extensive experience accumulated in Sales and Marketing, today Kua helps organizations fortify their sales and marketing skill sets via his company ‘MIND CONNECT’. Kua works with many multinational and regional companies to improve their staff’s competences ranging from key account and distributor management skills to selling and promoting skills. His clients include companies such as Beiersdorf (Nivea) personal care, Samsung consumer electronics, DKSH Malaysia and Mamee-Double Decker.
Besides training, he has also been engaged as a marketing consultant or/and a coach by reputable companies such as Jordan Asia Pacific personal hygiene, Beiersdorf personal care and Focus Point optical chain. Through his extensive understanding relating to the works of brand owners, distribution agencies and retailers, he possesses a unique capability to assist his clients to deliver desirable results in the most efficient way.
On the coaching front, Kua is also a qualified Master Practitioner in NLP as well as Time Line Therapy? and Hypnotherapy who uses proven techniques to resolve clients’ challenges at conscious and unconscious levels. Developing people has always been his agenda for success for the past 20 years. Today, Kua continues to unlock the potential of his clients through coaching to help them empower themselves for greater success.
We all know that change is the only constant and change also means opportunities. Challenged with competitive markets, we as organizations or individuals need to continuously learn, unlearn and relearn to meet new objectives, new challenges and even new business models. Let Kua’s expertise and experience help you realize your opportunities be it yourself or your team.
“If change is the only constant, improvement is the only answer.”
OR
Dr A. BARRAK
( Naina Mohamed - for HRDF's claim )
Phd, Author-Trainer-Business & Technical Consultant, Trade Negotiator, Change Agent
Barrak specialises in training leaders world class negotiations around the Globe. He has been actively developing customised trainings and conducted them in Malaysia, Thailand, Indonesia, Philippines, the UAE, Sudan, Mauritania and Turkmenistan.
Senior Negotiator, Lead trainer, he has a clear and comprehensive understanding of what competencies are to be developed to be a successful negotiation. His abundant knowledge and experience addresses every situation in our fast pace business world and everyone is guaranteed to take home valuable learnings useful for their next deal.
Barrak comes to you with more than 40 years of enriched, result-oriented experience in many positions among SMEs, government agencies, multinational and businesses.
Equipped with solid experience and a wide range of state-of-art resources and latest development, his training programs are geared towards competency development.
With only the minimum amount of necessary theory (he says the participants can read his notes later) his training/ speaking sessions are filled with mindset, behavioural and capability change activities. There is always excitement, A-Hah moments in every session at his programs.
Barrak had worked with the Audio-Visual, Automotive, Printing, Property Development, Construction, Timber and Food industries, in capacities ranging from Group Engineer, Manager, Plant Manager, Senior Negotiator, Project Director and Managing Director.
Being a Management Consultant, Management System Auditor, Trainer and Counselor, he had consulted for an even wider range of industries that includes Medical services, Financial institutions, Petroleum industries, Metal, Plastics, Cellulose and Electronic components manufacturers, and the Civil service around the world.
He graduated in Engineering from the Singapore Polytechnic in 1973 and continued with post graduate and continuing studies in Engineering, Social Science, Rubber and Plastics Technology, Training and Development, Radiation Protection, and Quality Management, with a PhD in Organizational Management from Iowa State (US).
Since 2004, he has since been training and consulting for organizations such as PETRONAS, the National Electricity Board, the National Bank, various government ministries and agencies including Parliament House, and large corporations, further to training in Mauritania, Turkmenistan, Abu Dhabi, Sudan, Philippines, Thailand, Indonesia and Australia.
Currently, he is a senior resource faculty member for iTrainingExpert.com, continuously design and conduct customised trainings and consultancy for multi-national companies around the world.
Author
As an author, he has recently published his second book via Seaburn Publishing, New York, titled ‘Pre-Emptive Thinking – Managing Problems and Threats,’ that identifies why organizations continue to have problems at their middle management and operational levels in spite of all the systems and what has to be done to resolve this. Being the first book on this thinking, its reviewers expect it to have an international impact similar to creative and critical thinking. He is now writing his third book on Insights of International Strategic Negotiation.
To contact Barrak, please feel free to email us at info@itrainingexpert.com or call +603 8074 9056 | Mobile: +6012 6869 628
Or
We have a faculty of specialist and can cater to your organisation's different levels and specific needs.
For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123
Testimonies
“In the past, I didn't have any exposure of the impact and effectiveness of change in an organisation. After attending the training, we are fully equipped with the fundamental concepts of the change management. The trainer gave us a good grasp of the practical applications of change in the work environment.”– Asst Manager of Purchasing – Star Cruises (HK) LTD
“This course adopts and interactive approach to learning. I am satisfied to attend this Change Mangement training by iTrainingExpert's trainer. I'm most improved with the use of interactive games to illustrate the concepts of management change.” –AVP of Nautical – Star Cruises (HK) LTD
“I've worked with Herna across a range of complex corporate and marketing communications projects over the past four years and have always admired her never ending energy and ability to think quickly and act decisively. But perhaps Herna's greatest capability, the trait I admire the most, is her ability to engage, empower and encourage teams to deliver the best possible outcome to demanding deadlines.” - CEO, Design Industry
“Change strategy and planning must come together with execution in hand. Adding in case and profiling study from his real experience will be a great addition to the presentation.”– Ng Pei Ling, Manager, Openet Telecom
Investment
| Normal Fee |
| Sign up 1 pax |
| Pay 1 day(s) before course starts |
| MYR 2,990.00 |
| USD 890.00 |
| Early Bird |
| Sign up 1 pax |
| Pay 14 day(s) before course starts |
| MYR 2,590.00 |
| USD 760.00 |
| Group Fee |
| Sign up 3 pax or more |
| Pay 14 day(s) before course starts |
| MYR 2,490.00 |
| USD 730.00 |
1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only
