• Do you want to feel confident writing reports, proposals and emails?
• Do you sometimes stare at the blank page wondering how to churn out a great report that fits the management's requirements?
• Do you want to brush up your grammar to ensure that your emails and reports are error free?


If your answer is a resounding 'YES', then join this program and to starting writing confidently.
How you write and what you write can greatly influence and motivate your target audience. The power of your effective writing skills contributes significantly to organisational productivity, efficiency and profitability in today’s rapidly changing business world.

Meet the challenge of writing business correspondence. This Email and Report Writing skills course teaches skills you need to write and edit all types of business-related documents and win the confidence of your superiors, colleagues and customers.
This course will provide you with the high-level skills necessary to communicate more effectively with your audience. Gain a competitive advantage and develop your ability to write more persuasive and reader-focused documents.

• Easily organize and structure emails and reports clearly
• Confidently write using appropriate style and tone
• Effectively write emails with impact and get quicker responses
• Clearly understand the art of business writing and how to produce results with the power of 'words'
• Conveniently learn to save time through proven tricks of the trade
• Quickly master the principles of good grammar and punctuation

This course is designed help you develop business writing skills to increase your efficiency in managing written work. 

It is especially suitable for administrative managers, executives and senior managers who would like to enhance their professional writing skills for business.

DAY 1
MODULE 1: Adopting A Modern Writing Style

Adopting the ABC of Business Emails - Active, Brief & Concise
Structuring A Business Email – 4 Step Plan
A good subject line and the introductory sentence
Writing with a call to action
Email writing task 1

MODULE 2: MAKE YOUR EMAIL EASY-TO-UNDERSTAND

The right tone to get the intended results - Confident, courteous, demanding, etc
The visual impact - Highlight important words – Numbering – Bullets
Update your writing style
Go straight to the point to cut reading time
Use powerful language to get your point across
Email writing task 2

MODULE 3: EMAIL ETIQUETTE & COMMON EMAIL ERRORS TO AVOID

Confidentiality
Forwarding emails
Courtesy copies and blind courtesy copies
AVOID sending an unfinished email
Forgetting to attach files
Attaching the wrong files
Email writing task 3

MODULE 4: GETTING THE GRAMMAR RIGHT PART 1

Active vs Passive Verbs and Sentences
Avoid hanging sentences
Email writing task 4

DAY 2
MODULE 5: GETTING THE GRAMMAR RIGHT PART 2

Use transitional words correctly to link ideas
Recognise and avoid common grammar errors
Email writing task 5

MODULE 6: PLAN AND WRITE A BUSINESS REPORT

Parts of a business report
Formal and informal writing style
Present information clearly in paragraphs
Present and describe information clearly in charts or infographics
Identify and credit your sources of secondary data
Tips to make your report reader-friendly
Report writing task part 1

MODULE 7: EDITING & REFINING FOR CLARITY

Spot the mistakes in tone
Check for appropriate content & message
Proofread grammar, sentence structure, spelling, vocabulary and layout
Is your written message concise and precise?
Report writing task part 2

Interactive presentation, sample good reports and emails and lots of practical exercises.

There will be lots of opportunities for participants to ask questions. Writing tasks will be given throughout the session and personalised feedback will be given.

EMILE DODDS
Bachelor of Electronic Engineering (Hons), University of Bristol, UK
TEFL Certification, Teacher Training International, London, UK

Emile is a corporate trainer and language coach. He specializes in business communication, business writing, grammar, presentation skills, customer service and general English.

Originally from Scotland, before making Malaysia his home, Emile worked in the United Kingdom, Turkey, Romania and Singapore.

Emile has written a book entitled From Manglish to English and maintains various websites, including roadtogrammar.com.

Work Experience
Years of experience, highest position
Emile has over 20 years of corporate working experience in a diverse range of industries including colleges, multinationals and small firms. His last position was in Learning Port Sdn Bhd as Head of Department, handling a team of 8-10.

Throughout his working career, he has held portfolios of head of department, product development manager and educational media specialist.

His highest achievements include building up a language centre for a Malaysian college, developing and designing a range of eLearning products, securing and carrying out training contracts with the public and private sector, running a production team and R&D work in the field of eLearning. Emile has also written a book entitled From Manglish to English. He runs several websites and has built up a social media following of over 100,000.

Trainings Experience and Clientele
He has trained hundreds of representatives from governmental ministry and large organisations that include:
Bank Negara Malaysia
HSBC
Bank Islam
Canon Marketing

Or
We have a faculty of  specialist and can cater to your organisation's different levels and specific needs.

For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123