Overview
You will learn about your DISC profile, the profile of each stakeholder and know how to manage each personality type, especially when they want to exert control or are under pressure.
After the course, you will be able to dynamically adjust your approach to a wide range of situations.
Learning Outcomes
- Identify ALL the Stakeholders, as omitting a Stakeholder is easy, But Extremely DANGEROUS (BED)
- Know your Stakeholders’ social styles and personal value
- Understand and communicate assertively to engage your Stakeholders fully
Who Must Attend
This program is specially designed for everyone who interacts with bosses, peer or external parties, especially those in Business Analysis, Change and Project Management, Negotiation and Conflict Resolution.
Course Details
- Extremely important part of Risk Management
- Stakeholders are only human
- Relationships are key
- When compromises are needed, and
- 6 other key principles
- How to interact with each Stakeholder when he is under pressure
- Know how Stakeholders like to exert control
- How to manage each personality type
Methodology
Interactive presentation & input, role plays, group and individual activities to reinforce learning. A case study on Day 2 will reinforce the learnings.
Course Leader
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In the event of substitution, we have a faculty of other equally talented specialists who can cater to your organization's specific needs.
To contact for any speaking, training and consultancy engagements, please contact us at +603 8074 9056 | Mobile +6012 6869 628 or +6014 604 7896 | or email: info@iTrainingExpert.com
Testimonies
“I have learnt things I've never heard before. Most importantly these are useful for my career. Jon is an excellent trainer who can interact with the participants very well. I have fallen asleep at other courses, but Jon is different. He's good at drawing our attention by using different coaching methods.” Dr Hwang Jung Shan, Head of Postgraduate Studies, Faculty of Applied Sciences, UCSI University
“The leadership course was an inspiration to me. I gain insights in people development. The provided a structure for me to understand the different leadership styles. Jon enlivened the course with “clear” real-life examples that I can relate to. I highly recommend this course to both new and seasoned managers.” Caressa Hanoom, Senior Training Manager, MAC Cosmetics
Investment
Normal Fee |
Sign up 1 pax |
Pay before course starts |
MYR 2,990.00 |
USD 850.00 |
Early Bird |
Sign up 1 pax |
Pay 14 day(s) before course starts |
MYR 2,590.00 |
USD 760.00 |
Group Fee |
Sign up 3 pax or more |
Pay 14 day(s) before course starts |
MYR 2,490.00 |
USD 730.00 |