ITrainingExpert would like to extend an invitation to all Administrative Professionals and Executive Secretaries to join our "Administrative Professionals Conference".

We hold this conference in recognition of the talented administrative personnel and executive assistants who are, for all intents and purposes, "the boss when the boss isn't around".

They are entrusted to micro-manage the day to day operations and tasks of the company's top leadership and supervise the functions of their office in the event of their absence. One can run an office without the presence of a boss, but not without their assistants.

The jobscope of secretaries, executive assistant and other administrative professionals require proficiency in a variety of skills. From communication, interpersonal relations, time management and stress management. All essential tools that give them huge leadership potential.

In this conference, delegates will also get the opportunity to further enhance these unique skill sets and get started on building a network
of like-minded "Executive Assistants".

By the end of this conference, attendees shall be able to:

• Identifying the limiting beliefs and disempowering habits that
  sabotage your mindset.
• Effectively manage stress and pressure during challenging times.
• Master powerful mental techniques to strengthen the mind.
• Set ambitious goals and create a roadmap to achieve them.

WHO MUST ATTEND

• Secretaries.
• Executive Assistants.
• Office Administrators/Managers.
• Public Relations personnel. 
• Customer Relationship managers.

Schedule for Secretary Day Conference and Topics are subject to change

Module 1: Presenting with Confidence and Clarity
Absorb practical tips on how to engage your audience and deliver to your audience for any occasions be it a meeting, a pitching, a talk for a huge crowd or even being the MC for the day.

Module 2: ESQ (Emotional Spiritual Quotient) – Session in Malay Language
ESQ blends modern management, spirituality and science. As a Muslim country, we learn to embrace the Islamic religion and understand our roles, responsibility and values.

It is known to mankind that IQ (Intellectual Quotient) is a necessary tool, but EQ (Emotional Quotient) and SQ (Spiritual Quotient) are equally (if not more) important. These 3 will create knowledge, skill and attitude. IQ alone is insufficient to ensure success.

Module 3: Write Like a Digital Pro
Struggling to cope with piles of outstanding reports, meeting minutes and emails to write and reply?
Learn to get rid of the old-fashioned language patterns and write for the modern world; precise, crisp and brief.
Pick up some skills to also write for the popular Social Media platforms.

Day 2
Module 4: Effectively Work with Others by Understanding Their Psychology
Have you ever explained something so clearly to someone, yet they do not seem to understand you? Or wonder why the same exact information can be interpreted differently by different people? Why does this happen?

When communicating with others, learn to persuade or influence decision makers by understanding how they process information.

Module 5: Storytelling through Data
Beef up your storytelling skills by picking the right and relevant data that helps you convey your specific messages.

Module 6: Stress-Busters for Pressured People
Pick up some practical and effective techniques that help you eliminate stress and fatigue that fog your mind. With a clear and refreshed mind, you will feel so much more a happier and more productive person.

BONUS: Enhance Your Professional Image and Branding

In the ever changing corporate world, the power of creating a positive yet lasting first impression counts. As statistically proven, people are generally visual; hence this Module fills all the gaps in your professional image. After this Module, there will be a great positive psychological boost that heightened your performance level. 

Interactive Presentations, Group Discussions. Role playing activities. Q&A sessions. Plus visualization and mindset change activities for changing attitude with guided visualization, clearing mental blockages, building resilience, stress elimination and transformative problem solving.

MS WINNIE CHO
Bachelor of Pharmacy (Hons), University of Southern Queensland
Master of Business Administration (University of South Australia)
Diploma of Training and Assessment System (Competency Training Institute of Australia)

Winnie is passionate about sales and leadership.

Her vision, “Harnessing Inner Potential”, demonstrates her belief in intrinsic capabilities and talents in everyone to succeed.  Since she started her training and consultancy career, she has broadened her exposure from pharmaceutical to others industry ranging from financial, FMCG, engineering, communication and entertainment, nutritional, chemical, industrial, construction and others industry.

Winnie’s expertise includes sales leadership, building high performance teams, coaching, strategic implementation etc. Throughout her years as Sales Director, she successfully drove 4 products to the Top 10 Malaysia ethical products list despite generic challenges. She also has experience in building high performance teams that have become some of the most recognized field forces in the industry.

Among her participants, Winnie is known for her applicable and job-related content that is delivered in a fun and vibrant pace.   

Or

We have a faculty of equally talented trainers who can cater to your organisation's specific needs in the event of substitution.

For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123

“In this program, I learned about so much about how colored brain communication tells us how people work style, behaviour and attitude, their emotional drives, and how to be positive using Affirmatives. It is such an excellent feeling at the end of the day. Thank you so much” Ashida, PA CEO, Carigali-PTTEPI Operating Company Sdn Bhd.

“Before coming to the conference, I was kind of demotivated with the prolonged effect of the Covid19 pandemic. In this session, I discovered so much on how to connect with others based on their colored-brain communication and how I can contribute to the entire organisation. This is so interesting because it helps me to handle people and communicate better by understanding how to work around the differences between myself and others’.  I feel much more knowledgeable. The trainer, Ms Rachel is awesome.” - Leli Eddy, PA CEO Malaysia Thailand Joint Authority.

“Before coming for this course, I always felt that there are so much difference or misunderstand in the workplace. Different people behave differently and have different kind of attitude with attempting projects. In the course, I learned about other people’s colored brain & why they acted that way they do. After this, I feel I can work better with others because I have better understanding of why people react and behave they way they do. The trainer, Rachel Khor is an excellent speaker.” Rosni, Malaysia Thailand Joint Authority.

“The biggest take home from me is understanding colored brain communication & the law of attraction. After the course, I feel extremely good. I know what should I adapt to base on the differences based on the colored brain profiles. The trainer, Rachel Khor is such an energetic, active and motivating person. She is a very good speaker. Thank you so much” Zuraida, Carigali-PTTEPI Operating Company Sdn Bhd.”

During the course, I learned about different colored brain communications styles and how they function. After the course, I feel enriched with new knowledge which I could apply to my life. The trainer, Rachel Khow is a very down to earth, knowledgeable and motivating. I had an enjoyable session. Thank you”- Jocelyn, PA Dr Saw, Kuala Lumpur Sports Medicine Centre Sdn Bhd

“I like the problem solving session because it related to real life experience.”-  Suganeeya K,  – Olympia College
 
“ I learn how to manage my work and the relationship with my boss.”- Azlina Ariffin, Secretary - RHB

“I enjoyed Effective Communication.”– Michelle Lai, Secretary - Stenta Films (M) Sdn Bhd
 
“There’s full of input and it’s just a great. I like the time management and problem solving session. The speaker was very good and she gave us helpful tips of managing bosses, work and expectation.”- Comel Hartini Azhar, Secretary - Cradle Fund Sdn Bhd