
Overview
You promoted your best workers to be new Supervisors. They are excited with the promotion and are motivated to perform better in their new role. But are they equipped with the right skills set? Do they have good leadership skills? Do they have the people's skills to manage others?
Your new supervisors have spent most of their working life up until now following orders but now they are tasked to lead a team. How can they be able to make the smooth transition in their new leadership role?
This Supervisory Development course provides participants with strategies for effective supervision, and the skills and knowledge required to lead a team or work group in a business environment. This course includes developing plans, providing leadership and supervising the performance of a work team.
Learning Outcomes
By the end of the Supervisory program, participants will be able to:
• Prioritise work and managing their time effectively
• Maintain an organised system to monitor own progress to ensure successful completion of projects/assignments in accordance with given plans
• Build commitment in others for their individual/team objectives
• Hold others accountable for their individual results
• Consistently behave in line with own expressed values and principles
• Communicate effectively
• Manage team performance
Who Must Attend
Supervisors to be, supervisors and newly promoted executives
Course Details
- Principles of good leadership (Leading Yourself first)
- Understanding Your Own Leadership style
- Understanding what makes people tick
- Discuss What Your Boss, Employees, Peers, and Senior Management Expect from You in Your Supervisory Role
- Define and Discuss the Four Basic Management Functions: Planning, Organizing, Communicating and Monitoring
- Identifying strategies for setting goals
- Discussing and agreeing on goals and responsibilities
- Identifying resources required
- Establishing standards of performance required by the team
- Determining task reporting requirements
- Discuss Advantages and Disadvantages of One-Way and Two-Way Communication, and When to Use Each
- Ask Questions That Get the Answers You Need
- Handling difficult people effectively
- How to create a Motivating and Inspiring Environment
- Discuss How the Behavior Is a Function of Its Consequences
- Demonstrate Rules for Reinforcing Productive Behavior
- Explain how to Avoid Common Reinforcement Mistakes
- Use Delegation as a Motivational Tool
- Develop a Strategy for Solving a Current Employee Motivational Problem
- Understand Key Principles of Managing Time Effectively
- Share Time Management Best Practices
- Explain How to Avoid Typical Time Wasters
- Demonstrate Five Stages of Managing Meetings Effectively
- Select and Prioritize Your Own Next Steps
- Develop an Action Plan for Continuing Professional Development
- Communicating effectively
- Encouraging team decision-making
- Supporting team initiative and interaction
- Allocating tasks and responsibilities
- Negotiating strategies for goal achievement
- Identifying training needs
- Negotiating on task timelines
- Reviewing progress against agreed timelines
- Implementing alternative strategies for task achievement
- Monitoring and reporting team performance
- Providing feedback to individual team members
- Demonstrate Giving and Receiving Criticism Constructively
- Explain How to Minimize Defensiveness in Yourself and Others
- Specify Your Own Coaching Strengths and Weak Spots
- Demonstrate a Five-Step Coaching Discussion Model
- Deliver and Profit from Peer Feedback
Methodology
Interactive lectures, discussion, Question & Answers
Course Leader
SEMAN HUSSAIN
Seman has been serving in the training and human development industry for more than 16 years now. A very passionate man with super high energy, for Seman training is what he loves to do. A strong believer in the phrase “Fun Accelerates Learnings”, he will go all out to weave the learning points and the fun element comes together in his programs, making sure his audience and participants always learn something in a very positive state of mind. For most people who knows Seman, he is the connoisseur of the fun learning with high energy in the industry.
Seman started off in the training industry in 2003 with the National Service Program. There he was appointed to be one of the trainers for the Character Building & National Building Module. By 2005 he was the Head Trainer for the classroom training for the program. Later in 2006, with the drive and motivation of wanting to play bigger games, Seman develop himself and then was appointed to be the Master Trainer for both Character Building & Nation Building Module. From then on his responsibility is to train and develop the trainers for the National Service Program.
He then takes a leap into the corporate training in 2009 with a recruitment character & attitude training program for Nestle. He then become one of the few Malaysian to actually become trainers for Shell Retail Academy. By then the doors had opened up and opportunities arose to do more, train more and really develop himself in the corporate training culture. At that moment onwards up till now he had found himself to train numerous clients from the banking & finance industries, insurance industries, manufacturing industries, logistics industries, GLCs, NGOs and many more. However with the connections and passions that he have for students and youth, he still goes out there to give talks and train them once in a while and even do free training programs as a way to give back to the community and youth and thank you for there is where it all started for him to find the love he have in the training industry.
Seman had undertaken series of programs with certain organizations as part of the personal development programs to suit the client needs. So far he had conducted more than 30 entrepreneurship motivation program for PUNB, 30 batches of Team Experience programs for Carsem Malaysia and many more for organizations such as MIDF and Felda.
Seman also an experienced softskill trainer. He conducted various supervisory and leadership trainings for clients such as POS Malaysia, APM, Yeo Hiap Seng Malaysia and many more. He also conducted customer service trainings for clients such as ARAMEX, SIMPLYSITI, Design Creation and recently more than 25 batches of Basic & Advance customer service trainings for Malaysia Airport Niaga. Some other softskills trainings conducted are Motivation Trainings, Communication & Presentation Skills Trainings and Sales Boot Camp.
Seman holds…
- Diploma in Business Administration (UPM)
- Certified NLP Practitioner (MBNLP)
- Certified RPL Assessor (Great British College Consortium)
- Certified PSMB TTT Trainer
- Certified Character Building Master Trainer (National Service)
- Certified Nation Building Master Trainer (National Service)
- Certified First Aider
Seman used his experience to share his knowledge and expertise with many well–established organizations and corporate companies such as
FINACE & BANKING |
MANUFACTURING |
Malayan Banking Berhad |
Carsem Malaysia |
Public Investment Bank |
Flex |
Gibraltar BSN |
Sibelco Malaysia |
AIA |
Ajinomoto Malaysia |
SME Bank |
Nestle Malaysia |
Berjaya SOMPO |
Hicom Diecasting |
RHB Finance |
Meditop Corporation |
AIG |
Tamco Switchgear Malaysia |
IT / TECHNOLOGY / TELECOMMUNICATIONS |
APM |
Hewlett Packard |
YEOS Malaysia |
ACASIA |
NXP |
IBM Malaysia |
VENATOR |
T Systems |
Valser Engineering |
Fibrecomm Malaysia |
HAIER |
TNB Engeneering |
MACCAFERRI |
TM Berhad |
AVIATION RELATED |
U Mobile |
GEESM |
SIEMENS |
ABDA Aviation |
LOGISTICS |
Malaysia Airport Holdings Berhad |
Wan Hai |
OTHERS |
Biforst Group |
Shell Malaysia |
GC Logistics |
CREACION By Siti Norhaliza & SIMPLYSITI |
City-Link |
STAR Publications |
Alps Naigai Logistics |
TIMES Offset |
ARAMEX |
KPJ Wellness / KPJ Pharmaceutical |
EDUCATION |
Lafarge Concrete |
INTI International |
BAR Council |
INCEIF |
Felda |
IIUM |
Cosway |
UNIMAP PANTAI College |
TESCO AND MANY MORE..... |
or
B (Hons) Econs – Finance UPM
MEMBER OF :
- American Board Of Neuro Linguistic Programming (ABNLP)
- Malaysia Institute of Management ( MIM )
- Federation of Investment Managers Malaysia (FIMM)
- Malaysia Insurance Institute ( MII )
- ESQ 165 ( Angkatan ke 30 )
- Million Dollar Producer Association ( MDP )
- Lead Trainer For Graduate Employability Management Scheme (GEMS 2.0)
- Trainer For Skim Latihan 1 Malaysia (SL1M)
To contact Syahman for any speaking, training and consultancy engagements, please feel free to contact info@itrainingexpert.com
Or
We have a faculty of specialist and can cater to your organisation's different levels and specific needs.
For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123
Testimonies
Investment
Normal Fee |
Sign up 1 pax |
Pay before course starts |
MYR 2,990.00 |
USD 850.00 |
Early Bird |
Sign up 1 pax |
Pay 14 day(s) before course starts |
MYR 2,390.00 |
USD 700.00 |
Group Fee |
Sign up 3 pax or more |
Pay 14 day(s) before course starts |
MYR 2,190.00 |
USD 640.00 |
(Fee inclusive of Training Materials & Certificate of Achiev
Payment mode:
1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm your seat.
Courier your cheque payment to our Finance HQ.
* Note that we DO NOT take any payments during the event.
3. BANK IN CASH:You can also pay by cash through bank-in our company bank account.
4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.