The 8D Problem Solving Process is one of the most effective problem solving processes that can successfully be applied in many different types of industries and organizations to identify and eliminate the underlying root cause(s) of a problem.
 

 

8D is structured approach to problem solving helps by having a systematic roadmap. In this way of solving problems, your team members will become efficient problem solvers saving a lot of time and increasing profitability for your organisation.

 

This 8D Problem Solving Process course is designed for you who is involved in problem solving projects, including production, receiving and shipping, engineering, purchasing and sourcing, product development, customer support, human resources, and quality.

Interactive lectures, discussions, case studies, progressive assessments and presentations.

Mr LEE SOONG YEE
Qualification: B. Eng (US), MIEEE, AMIM, Dip Sc.

Mr LEE, Motorola Six Sigma Green Belt, is extensively involved test development, product engineering, process engineering and handle various manufacturing engineering projects internationally. He comes with 25+ years of experience in semiconductor manufacturing fields and multi-lingual translator. 

Professional Qualifications:

• MIEEE (member of Institute of Electrical Electronic Engineer, USA)
• AMIM (Associate Malaysia Institute of Management)
• Bachelor Engineering (USA)
• Certificate Chinese Education (Taiwan)
• Diploma in Science (Malaysia)

 

Achievements:

NATIONAL SEMICONDUCTOR

• Started as a Test & Product Engineer and built the first wafer bump process in National Semiconductor factory in Malaysia. 
• Leads various productivity project and process improvement project in the factory. 
• Worked in National Semiconductor Malaysia, Singapore and Santa Clara factories for 9 years till Year-2002 as the Senior Engineer. 

MOTOROLA / FREESCARE SEMICONDUCTOR

• In 2002, worked in Motorola Semiconductor Kuala Lumpur (currently known as Freescale Semiconductor Malaysia (M) Sdn. Bhd.) as Senior Test Engineer
• 2004, Promoted to Senior Staff Engineer to engage extensively in process, yield and productivity improvement.
• Successfully stabilize one of the most important platforms in the Motorola Kuala Lumpur factory.
• Speedy promotion to head the NPI (New Product Introduction) department to manage a group of product and test engineers in the factory for all new products introduction activities for Motorola Semiconductor Kuala Lumpur. 
• Champion and develop GAGE RR Project
• Conducts ATE and tester trainings in Motorola and many trainings in Freescale factories
• 2007- Head of Test-Engineering team for Freescale Semiconductor (Motorola spun off),
• Lead a group of system engineers, ATE application engineers and system admin team
• In charge of various project across in Malaysia, various subcond houses, USA factories and China factories.

IRIS CORPORATION

• 2010- Setup R&D department and in charge of continuous process improvement
• Spearhead the Change Management board in the organization from 2010- 2012.

TRAININGS CONDUCTED:

• Certified trainer Malaysia government's HRDC (Human Resource Development Council) or PSMB since Dec 2012.
• Clocked in more than 1000 hours of technical trainings for engineering manager, engineers from various fields, technician, supervisor and technical specialist since 1997. 

Course conducted includes since 1997:

1. FMEA
2. DMAIC
3. 8D Methodology
4. Test system
5. Digital test methodology
6. Analog testing
7. Teradyne A575 system
8. Serial and parallel communication system
9. Daymarc Handler multi site testing in high volume manufacturing,
10. Operation Amplifier testing theory, Compact Programming,
11. C++  programming for beginners
12. MCT tester theory and application,
13. One Test Strategy Methodology for productivity and cost saving in high volume manufacturing,
14. GRR
15. Source of variation,
16. Binary Coded Decimal Communication Protocol in handler, A360 tester programming theory and hardware,
17. Teradyne J273 tester hardware and programming methodology,
18. Multi Site testing,
19. Hot Chuck theory and Procedures for wafer probing,
20. Teradyne tester analog hardware oscillation and debugging,
21. IMAGE programming, Microcontroller and Microprocessor test time reduction in final testing, J750 test time reduction via system methodology,
22. J750 eFrame tester oscillation solution and multi site testing, J750 IGXL 3.40.09 Theory and Conversion, New Product Introduction NPI Maturity Matrix,
23. Freescale files transfer system for subcond house KESM and TTM,
24. Gage Repeatability and Reproducibility application for engineering,
25. Problem Solving tools and Ichikawa diagram,
26. Manufacturing best practices,
27. Change Management Principles, Maverick Theory and statistical control, Engineering investment and ROI calculation,
28. Manufacturing Ground rules, OEE (Overall Equipment Efficiency) Calculation,
29. ESD Theory
30. Lean Manufacturing Initiative and Theory.

 

Other involvements

 Mr Lee is also passionate about sharing his knowledge and skills and lectures in many tertiary institutions throughout Asia Pacific.
He is the technical supervisor for the:

 

• post-graduate master degree program students’ for MARA university students in Malaysia.
• undergraduates  for final year thesis of Monash University, Inti College, KDU, Nottingham University, government SHRDC,  as well as various local universities in Malaysia. 

 

To contact SY Lee, please feel free to email us at info@itrainingexpert.com or call +603 8074 9056 | +6012 6869 628

 

Or

We have a faculty of specialist and can cater to your organisation's different levels and specific needs.

 

For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123

 

 

“Before attending this course, I lacked the knowledge to comport myself in a proper problem solving manner. During the course, I learned about the structural approach to tackle problem solving. After it was done, I felt like 8D was a great approach to be implemented in the workplace or even in daily life. The trainer was knowledgeable and full of experiences. The part of the training I liked best was the one that focused on different problem solving tools.” – ZY Chan, R&D Dept, Ajinomoto Sdn Bhd.

 

“I lacked understanding about 8D before going for this course. The training taught me a lot about how to have good corrective action in replying to the customer. After it was done, I was excited to apply what I had learned to my job. The trainer was good in delivering his content. Easy to understand. I particularly liked in the activity we participated in.” – Norli Mohamed Yaacob, QA Engineer, UCM Industrial Corporation Berhad.

1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.

2. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.