
Overview

The 8D Problem Solving Process is one of the most effective problem solving processes that can successfully be applied in many different types of industries and organizations to identify and eliminate the underlying root cause(s) of a problem.
Learning Outcomes
- Understanding the purpose and objectives of each D of the 8D Problem Solving Tools and Technique
- Understand the phases of the 8D Problem Solving Process
- Apply different problem solving tools in each phase of the 8D Problem Solving Process
- Use assessing questions at the end of each phase to ensure systematic root cause analysis and problem solving.
Who Must Attend
Course Details
SECTION 1: 8D Definition - Overview of 8D Steps
- Terms & Definition
- Application and introduction
SECTION 2: D1 – Introduction of the Team:
SECTION 3: D2 – Describe the Problem
- Ichikawa diagram and Sample of 5M for Fish Bone Diagram
- Team charter method
- Describe problem with 5W,2H
- New 7 QC tools
SECTION 4:D3 - Describe Interim Containment Actions
- Describe the temporary actions to contain the problem and “fix” until permanent correction is in place
- QC Tools
- Sample of Action Plan
SECTION 5: D4 – Describe The Process of Defining & Verifying of Root Causes
- Describe the ‘Escape Point’
- Some Tips to Get Started
- Describe verification and validation method of root cause
- Test on the escape point
SECTION 6: D5 – Describe The Process of Identifying & Verifying Corrective Actions
- Tabulate & describe solutions determined to be the best of all the alternatives
- DMAIC method
SECTION 7: D6 – Describe Action Plan For Corrective Actions
- Corrective action in table format and 5W 2H format
SECTION 8: D7 – Describe How The Problem Can Be Prevented From Recurrence
- Describe what improvements in systems and processes would prevent problem from Recurring
- Poka Yoke method
- Kaizen method and continuous improvement
- Control methodology
- One point lesson
SECTION 9: D8 – Record Recognition Accorded To The Team
- Recognition to the team
Methodology
Course Leader
Mr Lee, Motorola Six Sigma Green Belt, is extensively involved test development, product engineering, process engineering and handle various manufacturing engineering projects internationally. He comes with 25+ years of experience in semiconductor manufacturing fields and multi-lingual translator.
Professional Qualifications:
- MIEEE (member of Institute of Electrical Electronic Engineer, USA)
- AMIM (Associate Malaysia Institute of Management)
- Bachelor Engineering (USA)
- Certificate Chinese Education (Taiwan)
- Diploma in Science (Malaysia).
- Certified HRDF Trainer EMP/0915
+6012 6869 628 | +6018 2175 123
Testimonies
Investment
Normal Fee |
Sign up 1 pax |
Pay 1 day(s) before course starts |
MYR 1,390.00 |
USD 400.00 |
Early Bird |
Sign up 1 pax |
Pay 14 day(s) before course starts |
MYR 1,090.00 |
USD 320.00 |
Group Fee |
Sign up 3 pax or more |
Pay 14 day(s) before course starts |
MYR 990.00 |
USD 290.00 |
Payment mode:
1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.