In response to the uncertainties presented by Covid-19, many companies and universities have asked their employees to work remotely. While 5% of the malaysian workforce already works from home at least part of the time, the new policies leave many employees — and their managers — working out of the office and separated from each other for the first time.

Although it is always preferable to establish clear remote-work policies and training in advance, in times of crisis or other rapidly changing circumstances, this level of preparation may not be feasible. Fortunately, there are specific, research-based steps that managers can take without great effort to improve the engagement and productivity of remote employees, even when there is little time to prepare.

In this one day training you will be prepared to manage your entire team and yourself more productively during the social distancing.

By the end of this Webinar Series program, the participant will be able to:

• Overcome the challenges of your team working from home
• Create a productive team while they are working from home
• Explore various methods of communication
• Understand the hurdles of working from home and overcome it
• Create workable sop for your team and yourself
• Exploring  various ways of keeping the morale up

• HR Managers / Executives/ Assistants
• Production Managers / Executives
• Purchasing Managers / Executives
• Accounts and Finance Managers / Executives
• Administration Managers / Executive
• Office Managers / Executives
• Operations Managers / Executives
• Services Managers / Executives
• Sales and Marketing Manager
• Secretaries/ Personal Assistants

DAY 1: 9:00AM – 5:00PM

MODULE 1:

Understanding the common challenges of remote working and overcoming them

• How to overcome lack of face to face supervision
• Lack of access to information
• Social isolation – boosting the morale
• Distractions at home
• Create a mindfully – designed focus zone
• Time management and stress management skills

MODULE 2:

How managers can support remote employees

• Learn to structure check-ins with employees
• Use various mode of communication and provide staff with several different communication technology options
• Establish rules of engagement
• Responsiveness
• Reporting
• Investing in the right tools
• Filter for mission, values, outcomes and roles

MODULE 3:

Understanding the employees and employers view and adapting to remotely working

• Different styles of communication through remote working and choosing how you communicate with the team
• Individualization, expectations, communication are key for remote workers
• Working schedule
• Health and safety (mentally and emotionally)
• Accessibility
• Set and manage expectation with team mates
• Maintaining your team and personal productivity and morale

MODULE 4:

Making sure you have an effective team and managing client or customers remotely

• Working as a team
• Managing customers/ clients while remotely working  
• how to be a productive, effective remote team member

WEBINAR - VIRTUAL LEARNING

“Before attending the course, I want to know how to manage team in virtual style, less knowledge about that. During the course, I have the effective tools, the good and impact of communication, how to manage people in virtual, how to conduct the online meeting with effective. After the course, I received more information, clear objective to manage team in virtual, know how to create interactive meeting. The trainer is Superb!”._ Nor Azlin Azura Arshad, Corporate Communications Manager of Heitech Padu Berhad

“Before attending the course, I that is the normal training tips. During the course, I learned about new tips that will make us easy to manage team, new tools, understand on personality behavior, give and takes. After the course, I feel more comfortable in managing teams. The trainer is very experienced and realistic trainer rather than just giving theory.”_ Muhammad Jasmil bin Dasah, Lead Network Engineer of Heitech Padu Berhad

“Before attending the course, I know basic knowledge about virtual working - based on hands-on with some software.. During the course, I learned many things to consider when managing virtual team.. After the course, I have more clear understanding and approach on managing team virtually. Trainer is knowledgeable person with a lot of experience (theory and hands-on).”_ Ahmad Nazmi Bin Abdullah, Lead Solutions Analyst of Heitech Padu Berhad