Overview
"Great leaders get extraordinary things done in organizations by inspiring and motivating others towards a common purpose.” No two leaders are alike. That’s because leadership comes in many different forms: They vary in their management philosophies and have distinct personality quirks. But one idea remains significant –that leadership is unique to each person. Neither science nor formula will produce a leader; leadership is a matter of character.
Leaders are the single most important ingredient in building an engaged, high-performance workforce. All too often these leaders are ill-prepared for their critical new roles. Even when organizations put programs into place to enhance leadership skills, the impact is diluted because of a lack of organizational support. This leads to high rates of leadership failure, low employee loyalty, and, ultimately, poor business performance.
This is not a management course. It is distinctly a Personal Leadership program. We believe that leadership is the capacity to influence others to act. Leadership is an "influence process" and processes are observable and "learnable". Leaders groomed through this program would have the ability to build proactive, independent, trusting, proud, involved, respecting and self-sustaining teams or individuals.
Immensely practical and hands-on, this 5-day Personal Leadership workshop is designed to inspire, engage, and help organizational leaders develop the skills needed to meet whatever leadership challenges lie ahead.
Learning Outcomes
Upon completion of this Personal Leadership 5 days program, the participants will be able to:
Recognise their own leadership style
Identify and understand various approaches in leading others
Employ key competencies of visioning, aligning, delegation, motivating and inspiring others
Model the way for others by clarifying and communicating their fundamental values and beliefs
Express their image of the future and inspire others to share that common vision
Challenge the status quo and find opportunities to change and improve by experimenting with innovative ideas and learning from accompanying mistakes
Enable others to act by building collaboration, teamwork, and trust while strengthening the ability of others to excel
Recognize the accomplishments of others by showing appreciation and celebrating accomplishments
Who Must Attend
This program is suitable for employees who are transiting into entry level leadership positions.
Course Details
DAY 1
Module 1: Leadership vs. Management
Best leaders and qualities
Power vs. empowerment
Building trust with others
Managing change
State of Minds
Your values as a leader
Module 2: Enhancing Influencing & Persuasion Skills
Understanding Your Capability and Strength
Understanding How people are motivated to take action
Influence strategies
Strategic thinking
How to persuade with conviction
Module 3: Communication Strategies
Creating Positive Relationships
Communication Barriers that You Need to avoid
Asking Probing Questions
Active Listening vs Emphatic Listening
Body Language and their subtle messages
Assertiveness and how to increase authority
DAY 2
Module 4: Emotional Intelligence for New Managers
Understanding your EQ and others
Hot buttons vs Cool Buttons
Seeking Opportunities in Problems
Validating emotions in others
Increasing EQ in dealing with teams
Module 5: Creating Accountability vs Responsibility
Accountability vs Responsibility
Inculcate a sense of accountability in your team
Module 6: Setting goals and expectations
Setting SMART goals
Communicating expectations
Aligning team to same goals
DAY 3
Module 7: Delegating tasks effectively
Delegating vs Silo
Understanding the Strength of Your team members
Delegating and accountability
Feedback loop
Module 8: Creative Problem Solving
Make better decisions through critical thinking and creative problem solving
Develop your personal creativity
Select the best decision given the specific situation
Apply processes to assess work issues and problems
Transform your creativity into practical business solutions
Module 10: Offering constructive feedback
Sandwich feedback
DAY 4
Module 11: Motivating Your team
Understanding values and priority of team members
Rewarding and appreciation culture
Module 12: Conflict Resolution
Open vs. hidden conflict
The Johari window
Stages of conflict
Conflict resolution styles (case studies)
DAY 5
Module 13: Coaching skills
Critical coaching skills
Learning styles and principles
The benefits/consequences matrix
The coaching model
Role plays
Module 14: Performance Reviews & Appraisals
Types of reviews/ appraisals
Process of reviewing
Errors we make
Creating a performance development plan
Maintaining performance
Handing Performance Problems
Methodology
In this fun-filled highly experiential leadership training program, the training facilitator adopts a coaching and facilitative approach. It is very important to engage the participants in reviewing their own outcomes.
Course Leader
SAM LEONG
Fellow IMI, MBA, IE (CEI, UK), AAE
Honorary Member of City & Guilds of London Institute, UK
Master Trainer and HR Practitioner
CF Leong has more than 38 years of experience in training and human resources development with a Malaysian Conglomerate company. He conducted the company’s renowned management trainees program for years in building talents for the business. During part of his tenure with the organization, he was directly under the managing director to execute a companywide Change Management program in building a high performance organization from heavy machinery industry, motor car sales and services, car assembly plant to oil and gas industry with a total workforce of more than 5500 employees. He conducted many company diagnostics in these business environment and recommended solutions for improvements and change. He was seconded as a Human Resources and Training consultant to similar company in China for 7 years. He is an expert in setting up technical training centers for the organization to run vocational education and skill training programs both in Malaysia and in China.
Training programs conducted by CF Leong are:
1. Culture an Organization for High Performance through Change management
2. How to Become a Better Sales Negotiator for Business
3. Leadership in Managing People
4. How to develop a Business Strategy
5. Developing a Marketing Strategy
6. Building a Growing & Sustainable Organization
7. Strategic Business Thinking for Leaders
8. Building a Customer Care Organization
9. Tips on Excellent Customer Service to drive repeated Sales
10. How to Develop a Balanced Scorecard (BSC) for Organizational Performance Measurement
11. Professional Selling and Marketing Skills
12. Building a sustainable Marketing Enterprise
To book Mr Leong for speaking and training engagement, feel free to contact us at info@itrainingexpert.com
or telephone + 603 8082 3707 | mobile +6012 6869 628.
Testimonies
“I thought this course would have a lack of guided leadership because it was being held in a classroom, but the trainer shared a lot of experience with us. After it was done, I felt like I had the key skills I could implement in my work. The trainer was very good. I particularly liked the area where we focused on SWOT analysis. It’s very relevant to my work” – Wong Chun Cheong, Assistant Manager, Dragon-I-Restaurant.
“Before attending this course, I thought that ‘leader’ and ‘manager’ were the same, but this training taught me what a leader needs to have is far broader than what a manager has. After it was done, I learned that while practical knowledge was important, the skill is bring people up is more crucial to the organization. The trainer had good knowledge and was very experienced.” – Clarice, Accountant, Dragon-I-Restaurant.
“I was interested in this course before attending. I learned about management tools and felt really well-informed after it was done. The trainer was very good with lots of experience. I particularly liked the part of the course where we focused on ‘disc scoring’.” – Adam Randall, Manager, City Facilities Management Sdn Bhd.
Investment
| Normal Fee |
| Sign up 1 pax |
| Pay before course starts |
| MYR 2,590.00 |
| USD 760.00 |
| Early Bird |
| Sign up 1 pax |
| Pay 14 day(s) before course starts |
| MYR 1,990.00 |
| USD 580.00 |
| Group Fee |
| Sign up 3 pax or more |
| Pay 14 day(s) before course starts |
| MYR 1,790.00 |
| USD 520.00 |
(Fee inclusive of Buffet Lunch, Refreshment, Welcome Pack, Training Materials & Certificate of Achievement)
Certificate
Upon successful completion of this program, you will receive a Certificate of Achievement.
Certificates are distributed on the final day of the program.
Payment mode:
1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm your seat.
Courier your cheque payment to our Finance HQ.
*Note that we DO NOT take any payments during the event.
3. BANK IN CASH:You can also pay by cash through bank-in our company bank account.
4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
