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    Webinar- Successful Selling During Crisis ( 1 day)

Overview

Times are tough!
We are facing one of the toughest business environments at all times.  We are going through the COVID19 pandemic, movement control order, lockdown and the potential of the most slump economic growth for the last decade.
 
In this uncertain business environment, leadership has never been more important.  To lead a business and sales team in a time of crisis is to make clear direction, hope, and clarity to the team. 
 
You will provide a sales environment that keep your sales team motivated and engaged.
 
We will share strategies that can increase your business performance in tough times.   
 
This is a 1-day online course that you must attend immediately. 
 

Learning Outcomes

By the end of the program, you will be able to:

 - understand how to sell during a crisis or economic slump vs business as usual

 - Establish strong trust relationship with clients & stakeholders by understanding their social styles

 - understand customers' primary and secondary needs and pain points

 - Establishing opportunities to sell 

- understand how to gain commitment & handle sales objections

 

Who Must Attend

Sales Professionals 

Course Details

MODULE 1: BUSINESS CRISIS & SELLING

  • The difference between selling during crisis times & business as usual
  • The impact on business
  • How customers' buying patterns changes
  • How shall we respond to crisis and tough times
  • What does it mean to sell
  • How to build a successful mindset for sales professional
MODULE 2: BUILD RELATIONSHIP BY UNDERSTANDING BUYERS' SOCIAL STYLES
  • Identify the 4 different buyer's social styles
  • Adapt to the different behaviors to build better relationship with clients and prospects
  • Do and don'ts when you present/ pitch to each buyer type

MODULE 3: HOW TO ESTABLISH TRUST BY UNDERSTANDING CUSTOMERS' NEEDS
  • Connect the dots between you and your customers
  • Understand of customer's business needs
  • Identify customer's primary and secondary needs
  • Matching customer's pain points with your solutions
MODULE 4: SEE THE OPPORTUNITIES BY UNCOVERING CUSTOMERS NEEDS
  • How to probe using SPIN Probing skills
  • How to ask the right questions
  • Importance of insights
  • Types of business insights
  • Customers' objectives, barriers, causes and solutions

MODULE 5: HOW TO GAIN COMMITMENT & HANDLE OBJECTIONS

  • Do not devalue your products/services
  • Four steps to handle price objections effectively
  • Sell value over price
  • Protect the Value of Your offerings

MODULE 6: HOW TO OPTIMISE YOUR CUSTOMERS LIFETIME VALUE

  • Help customers to see the 'pain' and 'gain' and decision to subscribe to your services
  • Able to use a structured approach to keep customers coming back to you
  • Craft selling scripts with powerful insight and emotion 

Methodology

Course Leader

Testimonies

 

Investment

Normal Fee
Sign up 1 pax
Pay 1 day(s) before course starts
MYR 1,490.00
USD 430.00
Early Bird
Sign up 1 pax
Pay 7 day(s) before course starts
MYR 1,290.00
USD 380.00
Group Fee
Sign up 3 pax or more
Pay 1 day(s) before course starts
MYR 1,190.00
USD 350.00
Upon successful completion of this program, you will receive an e-Certificate of Achievement.

 

1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.

2. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

Registration Details

Select Date



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