In the business world, every frontline employee has multiple touchpoints with customers, business partners, government agencies, suppliers, and vendors in a day. 

Appearances, business, and social etiquette are critical for an individual to present a professionally positive and well-groomed impression.

PROGRAMME OBJECTIVES

• Identify the direct impact of individual image towards the organization.
• Analyze the needs for improvement of image and professionalism.
• Provides guidelines for personal and professional appearance.
• Improves individual communication internally and externally for the organization.
• Enhance confidence and influence as a personal and professional development translates into a positive change in attitudes, appearance and actions.

LEARNING OUTCOMES

• Participants will identify the weaknesses of individual image and to develop the potential for their careers.
• Understand the advantage of self-image and to adapt in to their organization working culture.
• Able to practice professional style and appearance to the public.
• Able to execute the needs and the art of communication better and efficient.

Frontliners, Customers Service, Managers, Salespeople and anyone who want  to improve their grooming, personal branding and business etiquette.

Interactive presentation, individual activities, group discussion, online games, video related to content, quiz and demonstration

Or

For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123

“We have received wonderful feedback from the participants about the training and the value of your training. The participants expressed to me how much they enjoyed the session and appreciated the content of your presentation. You took the group beyond the rudiments by engaging them in a way, to teach them by example, your most valuable lesson of creating a professional image.” -Heidi Chong, Senior Manager, Tokio Marine Life Insurance (Malaysia) Bhd

“Ms Pauline Chan had professionally extended her professional expertise in branding to help rebrand our company’s positioning and market competitiveness.  She had provided professional advice on professional business wording in marketing materials and communications to elevate our company’s impression and reputation to another level.
Besides, she also provided her consultation on the redesigning of our product brochures which ease our presentation to our clients. The newly designed brochures are significantly visual friendly, well organized and professionally oriented. On top on being a consultant to our company branding, she also conducted her training courses on Personal Branding skillfully.” - Liew Kim Seng, Managing Director, Sasaki Industrial Sdn Bhd

“It was great session. This session make me realized the power of colour and it definitely has impact on our working life, choice of attire and eventually left a deep impression to others on us! It is awesome.” - Julia Chiam, Talent Management and Development Officer, Opus Asset Management Sdn Bhd

“Pauline’s class is not only educating but intrinsic and interesting. Will definitely engage her for more trainings” - Francis Bun, Managing Director, Reddoor Properties Sdn Bhd