Businesses compete on the quality platform. It is quality that differentiates one business from another. The days when technology or money was supreme are gone. Capital is always available for those with capabilities, experience and good ideas. And money can buy the latest technologies or develop alternatives quickly.
Since quality determines competitive advantages, quality permeates into all operations of an organization. And a quality management system (QMS) is effectively the operations management system. With competitive quality in mind, we build quality into everything, achieving total quality through the QMS.
While driving our operations to excellence, we must curtail our demand on the environment. Together with building quality excellence, we build environmental ethics to minimize our ecological footprint.
This requires a good understanding of both quality and environmental management systems and integrating them to work seamlessly. Any management system should enhance operational efficiency without additional workload.
This program explores both management systems, using the ISO 9001 (with its customer focus) and ISO 14001 (with its societal focus) as the reference baseline, though the concepts can be applied to any other similar management systems.
By the end of the training, delegates will be able to:
- Understand quality and environmental management systems as integral parts of the organization and its operations.
- Develop a holistic view of the ISO 9001 and ISO 14001 standards, and their contributions to competitiveness, strategies and image.
- Learn to integrate them to enhance effectiveness and minimize redundancy.
Who Must Attend
All management, supporting and document control staff responsible for the implementation of the quality and environmental management systems
DAY 1 (9.00am-5.00pm)
- Introduction – Development of Quality & Environmental Management System Standards
- Overview of the Family of ISO 9000 & 14000 standards
- Workshop – Separating the Core and Control elements
BREAK - (10.30am-10.45am)
- Workshop – Modeling the ISO 9001 & 14001 & Integrating
- Facilitated Exercise - Element Analysis of the ISO 9001 Standard and relationships between the clauses
- Workshop – Interpreting the standards for organization needs – How the Principles of the Standards are achieved
BREAK - (3.30pm-3.45pm)
- Application analysis – How is integration and application done
- Pitfalls to avoid
- Review and conclusion
Interactive lectures, discussions, case studies and presentation.
Dr Barrak Adams had been involved in Audio-Visual, Automobile components, Printing, Property Development, Construction, Timber and Food industries, in capacities ranging from Engineer, Group Engineer, Manager, Plant Manager, Senior Negotiator, Project Director and Managing Director. He had been a Management Consultant, Management System Auditor, Trainer and Counselor.
He graduated in Engineering from the Singapore Polytechnic in 1973 and since then has done post graduate and continuing studies in Engineering, Social Science, Rubber and Plastics Technology, Training and Development, Radiation Protection, Quality Management and Organizational Management.
Upon graduating, he set up and operated one of the first label printing companies in Malaysia that he then sold to a group of printing companies.
Next, with the Showkhat Group in their property development division, he set up their pre-fabricated homes division together with TaLumber Pte. Ltd., thereafter closing a number of property development contracts with government agencies and co-operatives. He also established their timber division with expertise sourced from government agencies, equipment suppliers and customer organizations. Then spending six months self-learning in Sri Lanka, he returned to set up the desiccated coconut and edible copra plants for the Showkhat Group, where he developed preservation techniques together with chemists from Shell Chemicals.
He joined the Barkath Group of Companies, setting up their water treatment plant in Singapore when water was seen to become a critical issue for the island state. By redesigning the environmental controls of the ‘Hacks’ plants, he substantially reduced sugar dust machine breakdowns, a perennial problem in the confectionary industry. He also more than doubled the Sunquick bottling process by redesigning the feeding funnels, a modification that CO-RO Food A/S, Denmark then applied to all their global bottling plants. The first TetraPak plant for the Suntop production in Malaysia was also set up by him.
He also joined Robert Bosch to participate in the mushrooming industrialization of Malaysia. Realizing that local industries could not meet the precision needs of multinationals, convincing the management to embark on a Vendor Development Program and liaising with the Ministry of International Trade and Industry, he traveled widely in Malaysia, Singapore, Thailand and the Philippines, visiting potential suppliers, evaluating their capabilities, selecting suitable suppliers, and customizing individual Vendor Development Strategies to meet the Bosch quality needs that involved developing staff competencies and processes. Some of these suppliers, such as Sunningdale Plastics, Cheung Woh Metal Stamping and CMK Circuit Boards have grown to be global operators.
Being in the thick of the developing Tiger Economies, he took up studies in various management and engineering disciplines, leading to his many certifications. When it became necessary to take these suppliers towards Total Quality Management, he got himself certified as a Lead Auditor with the International Registrar of Certificated Auditors, UK, and guided the suppliers towards implementing the ISO 9000 and 14000 systems, and later the QS 9000 and TS 16949.
During this period he was appointed to the Curricula Committee for the Quality Engineering Program of the Science University of Malaysia.
After having served Robert Bosch and her suppliers for fourteen years in many parts of the world, he became self-employed, providing consultancy and training, Soon he had a large number of SME clients, whose loyalty and trust was reflected in their requirement that he conduct all their consulting, training and staff development programs, which led to his work on warehouse management, purchasing and logistics, industrial and process engineering and training needs analysis. And for some, to develop their Business Plans for financial facilities, as well as their Vision, Mission and Thrusts. Today many of the consultants who served with him have established their own highly successful consultancies and continue to seek his advice on various matters. During this period he was appointed as an Environmental Auditor for the Malaysian Prime Minister’s Hibiscus Award, further to his consultancy work for various government ministeries and agencies, including Parliament House.
Becoming a registered consultant and certified trainer, further to completing his PhD in Organisational Management, he has since been training and consulting for organizations such as PETRONAS, the National Electricity Board, the National Bank, various Ministries and large corporations, in addition to also training in Mauritania, Turkmenistan, Abu Dhabi, Sudan, Dubai, Philipines, Thailand, Indonesia, Australia and Oman.
He has recently published his second book via Seaburn Publishing, New York, titled ‘Pre-Emptive Thinking – Managing Problems and Threats,’ that identifies why organizations continue to have problems at their middle management and operational levels in spite of all the systems and what has to be done to resolve this. Being the first book on this thinking, its reviewers expect it to have an international impact similar to creative and critical thinking. It is currently contracted being published in New York.
With about forty years of enriched, varied and result oriented experience in many positions among SMEs, government agencies and multinationals, working in Malaysia, Singapore, Germany, Australia, the US and UK, and armed with a wide range of resources and materials, his training programs are almost entirely oriented towards competency development. With only the minimum amount of necessary theory (he says the participants can read his notes later) his classrooms are filled with mind-set, behavioural and capability change activities. There is never a dull moment except tiredness at his programs.
We have a faculty of specialist and can cater to your organisation's different levels and specific needs.
For training and advisory services, feel free to contact us at email@example.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123
|Sign up 0 pax|
|Pay before course starts|
|Sign up 1 pax|
|Pay 14 day(s) before course starts|
|Sign up 3 pax or more|
|Pay 14 day(s) before course starts|
Upon successful completion of this program, you will receive an e-Certificate of Achievement.
1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.