Some of the highest paid, most successful salespeople in every industry do all of their business by telephone.

The telephone is the most powerful business tool that you must master today.
 Would you like to become one of these highly-paid professionals by selling on the phone?
 I am sure you want to exponentially increase your business income and cashflow.

Using the telephone effectively to sell is like learning to type — it takes learning and practice.

The telephone is a special tool that you must master if you want to fulfill your potential as a successful telephone sales specialist. I will teach you how to master telephone sales for any industry.

Increase Your Sales Now. 

By the end of the telemarketing and telesales training course, participants will be able to:

• Get past the gatekeeper with strategy and confidence
• Get past the first 20 seconds of the call and increase selling opportunities 
• Improve skills in telephone communication
• Up-sell and Cross Sell other products if required
• Improve questioning and listening skills
• Identify customer’s real emotions, needs and match with appropriate benefits.
• Sharpen their closing skills in order to clinch the sale.
• Handle objections effectively and treat them as new opportunities
• Build better relationships with difficult prospects using empathy
• Recognize each prospect’s unique telephone personality and tailor offering accordingly
• Seek buying signals and act accordingly
• Experience a substantial increase in New Sales
• Enhance skills through Telesales and Customer Service training

• Telesales and Sales Personnel
• Customer Service 

 Interactive input, case study presentation, group discussion and role play

ANGELINE SAMUEL

Bachelor of Software Engineering  (Hons), University of Staffordshire
CEO & Founder Of A TECH
Certified Ethical Hacker (CEH)
Computer Hacking Forensic Investigator (CHFI)

Angeline is an experienced specialist in professional development and digital marketing. She has spearheaded a global development company, primarily the management consulting wing specializing in providing world class professional development, human capital development and social media marketing solutions.  Her involvement includes ensuring progressive growth of the business through management of its Advisory functions. Currently she is the CEO of a digital marketing firm in Malaysia.

Her daily role entails; strategic planning, managing and leading teams in diverse roles, sales/ marketing/ advisory/ operations management, digital  marketing,  market expansion strategies, business development initiatives, competitive & market intelligence, determining pricing strategies and control and monitoring of budget/spend of products under the portfolio.  

Her unique interpretation of online business allows her to travel the globe as a speaker, trainer and consultant, working with multiple organisations.