Overview
What is so special about this course that you want to attend? Learn to solve problems and generate ideas in true “think out of the box” manner – even for those who think they were not born as creative persons.
“It’s not that I’m so smart, it’s just that I stay with problems longer.”
Today’s more and more outstanding organizations acknowlege that critical thinking and creative solution to problems are key success factors to the business. You are paid according to the capacity of 'problems' you can solve for your clients. Thus, having the ability to think in a variety of styles and think of creative solutions determines your value in the market.
Because we ourselves are excellent problem solvers, we can help.
In this Critical, Creative Thinking course, you sharpen your skills as a critical thinker and problem solver. You learn to leverage your personal thinking preferences using tools and techniques based latest thinking. Successful organizations recognize that critical thinking and creative solutions to problems significantly enhance business potential.
Learning Outcomes
- Avoid attitudes that hinder problem-solving and adopt those that increase your chances of success
- Explore and define the problem systematically by viewing it from different angles and searching for root causes
- Methodically generate ideas and use visual techniques to organize them into meaningful logical categories
- Use a number of established problem-solving techniques to search for solutions by maximizing idea generation, participation, and creativity
- Make qualitative decisions by evaluating various aspects of potential solutions using a systematic method
- Plan to implement your solution by scheduling, analyzing critical parts of the plan, managing resources, and carrying out a requirements analysis
- Use problem-solving techniques to address issues as a group
Who Must Attend
Groups of Professionals, Managers including Engineers and Technical Personnel who want breakthrough in their creativity, critical thinking, problem solving and decision making skills.
Course Details
MODULE 1: LIGHT AT THE END OF THE TUNNEL
Define thinking outside the box and creativity
Getting the job done - an unlearning
Imagination - where all the important answers live
If you always do what you always did, you will get what you always got
Key to spurring the imagination is to learn to think both
fluidly - generating a number of ideas
flexibly - generating unconventional ideas
Videos on Thinking Outside The Box And Creativity
MODULE 2: WHAT HAS TO HAPPEN
Defining boundaries, framework, and constraints
Collecting data and information
Incubation - great ways to incubate
Thinking about issues constantly
Eureka - when an idea hits you unexpectedly
Development and implementation
MODULE 3: THE CREATIVE ENVIRONMENT
Exploring your own creativity
Utilizing tools and techniques to become more creative
Identifying elements that stimulate creativity
Eliminating barriers to creativity and innovation
Experiential Activity: Visualization, Pictures, Music And Movement To Tap Into The Creative Right Brain
MODULE 4:STEPS TOWARDS STIMULATING CREATIVITY
Essential ingredients of innovation and creativity
Creating an environment in which creativity can flourish
Giving people the freedom to create things
Avoid groupthink
Group Creative Thinking: spurring and triggering imagination - challenging assumptions, idea-generating questions, combining/piggyback on ideas, connecting, associating, incubating, working with metaphors while having fun! Brainstorming techniques - different points of view - generate many radical and useful ideas. Brainstorming is a useful and popular tool that you can use to develop highly creative solutions to a problem
These Steps Will Be Mastered Through A Series Of Activities, Games, Group Work And Presentation
MODULE 5: CARRYING OUT THOUGHT EXPERIMENTS - PROVOCATION
Video: Blue Ocean Strategy And Provocation Strategies - Reflect, Discuss, Evaluate
MODULE 6: READY TO USE CREATIVE PLATFORMS: CHALLENGE ASSUMPTIONS, QUESTIONING, REVERSAL/OPPOSITE THINKING, ABSENCE THINKING, FANTASY/VISIONING, VISUALIZATION/GUIDED IMAGERY
Interesting activities to stimulate and awaken the immense creativity in you. After you have removed the barriers to creativity and understand the various creativity tools, you are ready to think outside the box. Here, you will work on the challenges in your own organization. Bring your work problems to the workshop so that you can produce ideas and results you can use back in your office.
Mind Power Games to Stimulate Thinking Outside The Box
MODULE 7: HIGH IMPACT, EXCITING & REWARDNG GAMES
Stimulate creativity and really think outside the box - fun, fast-paced, revealing
Learning games specially designed to bring out the following qualities and expertise:
Creativity, brainstorming and problem-solving skills
Lateral thinking - looking at problems from various angles
Innovation and innovativeness
Determining what the customer wants/outcome
Presentation - persuasion and influence
Debriefing And Time Out: Lessons Learnt that Can be Applied Back at Work
MODULE 8: PUT INTO PRACTICE: MASTER THESE 4 KEY TECHNIQUES WELL
Free Association - Random Word & Picture
Fantasy/Visioning/Wishful Thinking
Reversal/Opposite Thinking
Absence Thinking
MODULE 9: CREATIVE PROBLEM-SOLVING PROCESS (CPS)
Recognition: What is it? (storing and retrieving)
Concepts: Putting things into groups (recognizing and linking - a springboard for new ideas)
Possibilities: What could it be? (put forward a possibility when we cannot see clearly)
Judgment: Does this match? (operation of human thinking - matching and fitting)
Analysis: What are the parts? (break down complicated situations into smaller sections)
Comparison and Choice: What is different and what is the same
Analyzing The Environment
Identifying A Problem Or Opportunity
Generating Alternatives, Implementing Solutions, and Controlling Results
Incorporating CPS Techniques and Design A Way Forward
MODULE 10: TECHNIQUES FOR ANALYZING ENVIRONMENT
Determining the deviation and gap
Camelot - Compare And Contrast Against Ideal
Benchmark - Compare, And Contrast Against Others/No. 1
Metaphors/Analogy
SWOT Analysis - Consider From Internal And External Basis
MODULE 11: TECHNIQUES FOR IDENTIFYING PROBLEMS - TESTING PROBABLE CAUSES
Root Cause Analysis - 5 Why Diagram and 5W 1H
Fishbone/Affinity Diagrams - define effect/problem, identify causes, and sort ideas into useful categories
Reframing Matrix - generating different perspectives, put yourself into the minds of different people, imagine how they might face these problems, and explore possible solutions they might have
Picture Stimulation - draw pictures of the problem
Pareto Analysis - choosing the most important changes to make
Team Project: Excellent Techniques To Help You Identify, Pinpoint, and Confirm Problem Areas, Where The Problems Are Coming From
MODULE 12: TECHNIQUES FOR GENERATING ALTERNATIVES AND SEEKING SOLUTIONS
Customer's Problems in terms of product, price, promotion, distribution, target market, and customer experience.
SCAMPER
Lotus Blossom Technique
Storyboarding
Process Mapping - workflow diagram for a clearer understanding of the process
Group Projects
MODULE 13: DEPLOYING YOUR DECISION And DECISION ANALYSIS
Clearly expressing analysis results
Ensuring organizational benefit
Guaranteeing maximum buy-in
Choosing among alternatives
Establishing objectives
Assigning weight to objectives in order to make the best decision
Creating a satisfaction scale to choose between alternatives
Analyze and create solutions to difficult situations
3 Techniques: Cost-Benefit Analysis, Force Field Analysis, 6 Thinking Hats
MODULE 14: IMPLEMENT THE SIX THINKING HATS - PARALLEL THINKING
white hat: information, data, facts and figures
red hat: intuition and feelings
black hat: cautions and downsides
yellow hats: benefits and values
green hat: creative ideas and alternatives
blue hat: managing the thinking process
Simulation: 6 Hats - When, Where, What, Why, How
MODULE 15: MIND MAP THE 2-DAY LESSONS WITH ALL THE STRATEGIES, TOOLS And TECHNIQUES
Methodology
Course Leader
Rachel Khor
Certified Master Performance Coach (ICF Approved - International
Coach Federation)
From DC Psychology International & American Institute of Business Psychology
Certification in Colored Brain Communication
Certification in Human Drivers & Motivation
Certification in Dynamic Speaking
Certification in Curriculum Development
Certification in Neuro Linguistic Programming (NLP)
Certification in Hypnotherapy from London College of Clinical Hypnosis (LCCH)
Practitioner in Emotional Intelligence and Emotional Quotient
Professional Facilitator
Practitioner in Gamification
Rachel Khor is currently the Principal Trainer and Chief Learning Strategist with more than 18 years of real, hands-on training experience.
Rachel Khor is also a Master Trainer in Negotiation, Sales, Leadership, Positive Work Attitude, Mental Toughness, Peak Performance, Emotional Intelligence, and Emotional Drivers, Success Tools and Colored Brain, Creativity and Thinking Outside The Box, Problem Solving Skills, Master Your Mind, Communication, Goal Setting.
She has also undertaken training, consultancy, and facilitation projects with various companies, both private and public sectors.
She is a sought-after Learning & Development Strategist, People Developer, Trainer, Coach & Mentor. Her training and coaching incorporate effective evaluation methods, powerful techniques of varied disciplines, and practical tools for all her learning solutions.
Participants have described her sessions as inspiring, thought-provoking, energetic, highly interactive, and easy to understand. Based on the belief that every individual has a core genius and the ability to soar given the right opportunities; Rachel's training methodology breaks limiting beliefs, overcomes obstacles and cultivates trust across cultures.
She has presented papers in various national events, seminars including speaking at PSMB Forum and CEO Forum, and was rated highly by both the audience and the organizers. She is also able to provide Colored Brain, Emotional Drivers, DISC Personality Profiling and Behavioral Analysis. Her methods follow the S.M.A.R.T.I.E.S. principle - specific, measurable, achievable, rewarding, tracked/ timeliness, inspiring, excellence/emotional, small steps; aligned to business needs while strengthening the organization’s capability and vision.
She received her training in USA, UK, Australia, Singapore, and Malaysia. Prior to starting her own company she has worked with the Singapore Government & was the Conference Director of AIC, an international conference company listed on the London Stock Exchange, based in Australia. She has international exposure having worked for both public organizations as well as private companies in Australia, UK, Singapore, Indonesia, Thailand, Malaysia, and Qatar.
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We have a faculty of specialists and can cater to your organization's different levels and specific needs.
For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123
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