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  • Business Communication Skills

    Business Communication Skills

    The challenge of business communication is the perennial obstacle for all professionals pursuing excellence. The ability to speak, write and present with confidence and clarity in the workplace is absolutely essential for anyone who seeks an upward career regardless of industry. The subtle nuances of business communication are often neglected by many who favor profit-driven “hard sell” tactics. As a result, important things like applying the appropriate language to the appropriate context, emphatically listening to the other party or even punctuating the right content for one’s emails and reports, can be overlooked. Make no mistake, forgetting the basics is the fastest way to get written off as slacker. From tonality, structure, content and body language, this program offers a crash course on the fundamental principles that need to be utilized in order to improve one’s communication skills (spoken and written) in the workplace and make for a more effective and confident professional.