Influencing and Persuading Skills

Come and Discover how NLP (Neuro-Linguistic Programming) can transform your way through communication! Practice the secrets used by star communicators and lay the foundations of strong communication.

Cross Cultural Communication

Doing business in Asia learn cross cultural business program |Are you comfortable working and communicating within a culturally diverse environment? How comfortable are you to speak up during meetings with foreign customers?

Crisis Management on Social Media; How to Respond to a Social Crisis Effectively

This one day training intensive Crisis Management on Social Media workshop is designed to be highly practically to will help you create your own robust crisis management strategy before things spiral out of control and cause permanent reputational da

Dealing with Difficult Customers

If we are unable to deal with such customers, the problem might end up being an even bigger complaint, a heated fight or a viral on social media for the wrong publicity. It's never easy to handle difficult people because it affects us emotionally. We definitely don’t want to risk such scenes in our business affecting our branding, reputation or sales.

Colored Brain Communication for Leaders; Lead, Drive and Inspire Your Team

Developed by Arthur Francisco Carmazzi, “Colored Brain Communication” is a mode of psychometric profiling that distinguishes itself from other behavioral analytical tools by focusing less on a person’s identity and more on their neuro-processing “identity”. Each individual communicates in a very specific set of ways that makes them productive with a certain group of like-minded people and discordant with another group of people. This method of mental processing and communication can be categorized into specific sets of “brain colors”. They encompass how we act, react, analyze , solve complex problems and motivate ourselves. Ever since its inception as a valid tool for psychometric analysis, Colored Brain Communication has since become one of the foremost methodologies used in the corporate world to facilitate conflict resolution, team development and consistently garner peak performances around its organizational framework. The secrets to its success lie in being able to create a heightened state of self-awareness in our decision making, how to gravitate towards similarly "brained" individuals and how to adapt to those who are different from us. This program will participants through a detailed understanding of the concepts behind “Colored Brain Communication” and the analytical tools it makes available for a healthier, more productive workplace

Crisis & Disaster Management

How to handling disaster, Tackling crisis, Addressing operational & business continuity? We have global warming crisis now and it appears to stay. Earthquakes, typhoons, and tsunamis hit Asia, America and Oceania many times in the past, and can recur any time too in future. These natural disasters and crisis are made worse by other man-made crisis like terrorist attacks, regional wars (both military and economics). Then there are calamities like massive oil spills from shipwrecked tankers, nuclear rector leakages, hazardous chemical factories explosions, and act s of sabotages like hijacking and pirate attacks on the high seas. Our planet earth never seemed to be void of pandemics. The bovine fever or mad cows disease invaded Europe in the 80’s. Then SARs, JE, and bird’s flu that broke Asia in turmoil the 90’s. Most recently the corona virus (CoVid-19) starting in Wuhan province in China became a world-wide crisis as declared by WHO. What do we do as individuals, as ciiizens of nations to counter or be safe from this plague? And as employees of organisations that stand to lose huge, financially and non-financially, each time disaster/crisis erupts? This Course discuses how To Be Prepared, and What To Do when disaster and crisis strikes.

Persuasive Communication Skills

In today's business world, our work requires not only the academic skills. You need to build up your resilience and agility at work to handle all kinds of situations. And NLP can help achieve this through its core communication techniques.

Business Continuity Plan for Pandemic Crisis

An influenza pandemic would have a very significant impact on economic activity and would pose a major threat to business continuity. In the event of a pandemic, businesses would suffer high rates of absenteeism, disruption to supply-chains, disruption to business travel, controlling risk of infection in the workplace and a fall in demand for goods and services, as well as human resource, insurance and cash flow. The threat could be severely affect businesses resulting in huge losses, retrenchment, health issues such as deaths and widespread of contagious diseases, low morale of workers and even potential bankruptcy.

Diversity At Workplace

This Workplace Diversity training course is a method to teach employees best practices when interacting with individuals with diverse backgrounds. This course can educate employees on how to break the barriers (ethnic, social, political differences, etc.) of employees, so that they can work jointly and productively as a team.

Cultural Diversity & Inclusion At the Workplace

There are also small industries in Malaysia, where the owners bring their own communal culture into the company, that also hire a diverse group of people from within Malaysia and abroad, all of whom also work in harmony. What is their secret? How do they do it? A study of these industries shows that many different techniques and methods go into building harmony and inclusivity among a diverse work-force or people.